The addon unknown is causing...

[Rdiffy1983!]

same here cannot find old installer either?

[1p1pd]

Same problem here, full log attached

[kcwestin]

I also have this problem, the error message says the "passengerBus.py causes the Couatl Engine to restart"

[1p1pd]

I tried updating via live update a couple times. It keeps downloading the same fsdreamteam-gsx-world-of-jetways-scenery.zip file. Not sure if its related...

[MrMarcelA380]

Indeed, the SimBrief connection is working but it does crash with the same issue when requesting Borading!But the log is a bit different

Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\passengerBus.py", line 163, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 359, in toggleDoor
AttributeError: 'NoneType' object has no attribute 'toggleDoor'
{'Airport': 'LGIR', 'Requested assistance services at': 'Gate 3', 'User Pos': (35.33758887523711, 25.175439110884074, 27.4298 m, 2.47171 m, 274.9095047796171, 0.018549228087067604, 0.024434609338641167, 0.0, 2.553919111633301, 1.0)}

[MrMarcelA380]

Same. Indeed, the SimBrief connection is working but it does crash with the same issue when requesting Borading!But the log is a bit different

Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\passengerBus.py", line 163, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 359, in toggleDoor
AttributeError: 'NoneType' object has no attribute 'toggleDoor'
{'Airport': 'LGIR', 'Requested assistance services at': 'Gate 3', 'User Pos': (35.33758887523711, 25.175439110884074, 27.4298 m, 2.47171 m, 274.9095047796171, 0.018549228087067604, 0.024434609338641167, 0.0, 2.553919111633301, 1.0)}

[abhigyan]

respected simmers
i was having the same problem. i ran the fsdg  installer shortcut from desk top from the menu run update . dont update after that restart my pc .solved
can try this
thanks

[MrMarcelA380]

respected simmers
i was having the same problem. i ran the fsdg  installer shortcut from desk top from the menu run update . dont update after that restart my pc .solved
can try this
thanks

Sadly updating and a reboot did not work. The Coatle Crash still occurs as soon as the boarding animation should start.
But: It only happens to me when i board at a stand where NO Bus is needed (walk in positions)

On positions with bus it seems to work fine

[Bill@1968]

i have uninstall and reinstall gsx,run the offline updater n live updater hundred times and yet getting the same problem,i hope this is fix asap.

[kdmnet]

still the same unknown addon error despite 8 times the live update. Does the offline updater include the fix?

[paulanders]

Same issue for me after 31 Aug update

Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\passengerBus.py", line 163, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 359, in toggleDoor
AttributeError: 'NoneType' object has no attribute 'toggleDoor'
{'Airport': 'LSZH', 'Requested assistance services at': 'Gate A 13', 'Requested parking services to': 'Gate A 13', 'User Pos': (47.45421906827453, 8.557472171913984, 425.999 m, 2.96395 m, 186.12964882711447, 0.013377858325839043, 0.001745329238474369, 0.00029654084798690387, 3.18211187210083, 1.0)}

[virtuali]

Ok, thanks for the reports, this should be fixed now on Live Update.

[m0N3T2]

The errors were reported as follows

couatl v4.8 (build 4834)
panic log started on Thu Sep  1 17:56:21 2022

problem raised by addon passengerBus.py
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\passengerBus.py", line 163, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 359, in toggleDoor
AttributeError: 'NoneType' object has no attribute 'toggleDoor'
{'Airport': 'RJFU', 'Requested assistance services at': 'Gate 7', 'User Pos': (32.91381380461283, 129.92191326567988, 7.54868 m, 2.96877 m, 47.68090096133508, 0.012525848113000393, 0.001745329238474369, -0.0003222156249265743, 3.18211187210083, 1.0)}

I've tried updating and rebooting but this doesn't help, the issue triggers when boarding starts

[Meatball]

Got this when using jetways at ESSA (Default airport)  with PMDG 738.

Let me know if you need more information.

Seems to happen for more users too.

[SimonTricks]

+1
boarding via a jetway leads to crashing. Boarding via stairs works without problem