Author Topic: Loading GSX Menu, please wait  (Read 3007 times)

bjratchf

  • Jr. Member
  • **
  • Posts: 65
Loading GSX Menu, please wait
« on: August 27, 2022, 05:42:55 am »
Does anyone know how to fix the Loading box when you select GSX from the menu? After about 5 minutes, I'm still getting the spinning wheel...

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Loading GSX Menu, please wait
« Reply #1 on: August 27, 2022, 11:47:04 am »
Does anyone know how to fix the Loading box when you select GSX from the menu? After about 5 minutes, I'm still getting the spinning wheel...

5 minutes it's clearly a problem, it's not supposed to take more than 5 seconds in normal situations, you are likely having an error so, follow the instruction posted in the Sticky thread about "How to report an error" and post your startup log.

Den1s85

  • Newbie
  • *
  • Posts: 2
Re: Loading GSX Menu, please wait
« Reply #2 on: August 27, 2022, 06:31:45 pm »
I have the same issue. I already re-installes GSX, but nothing changed.
In GSX MAIN MENU I still get the Msg. "Loading GSX Menu, please wait..."
Even after having a Lunch, its still loading.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Loading GSX Menu, please wait
« Reply #3 on: August 27, 2022, 06:39:38 pm »
I have the same issue. I already re-installes GSX, but nothing changed.

You don't have exactly the same issue, since you are also missing the spinning animation, which indicates a incomplete installation, possibly caused by the servers not being fully updated.

Download the Offline installer posted in this section, and don't run the Live Update for the time being, and see if it improves things.

Nightliner76

  • Newbie
  • *
  • Posts: 4
Re: Loading GSX Menu, please wait
« Reply #4 on: August 27, 2022, 06:40:52 pm »
I have exactly the same problem here. The Menu hangs on "Loading GSX Menu, please wait"

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Loading GSX Menu, please wait
« Reply #5 on: August 27, 2022, 06:44:40 pm »
Download the Offline installer posted in this section, and don't run the Live Update for the time being, and see if it improves things.

Den1s85

  • Newbie
  • *
  • Posts: 2
Re: Loading GSX Menu, please wait
« Reply #6 on: August 27, 2022, 06:56:33 pm »
I have the same issue. I already re-installes GSX, but nothing changed.

You don't have exactly the same issue, since you are also missing the spinning animation, which indicates a incomplete installation, possibly caused by the servers not being fully updated.

Download the Offline installer posted in this section, and don't run the Live Update for the time being, and see if it improves things.

Thanks for your quick support! The Offline Installer did it!!!

stemelmat

  • Newbie
  • *
  • Posts: 3
Re: Loading GSX Menu, please wait
« Reply #7 on: August 27, 2022, 07:00:57 pm »
good evening

I have exactly the same problem.

Quote
You don't have exactly the same issue, since you are also missing the spinning animation, which indicates a incomplete installation, possibly caused by the servers not being fully updated.

Enlarge the window and you will see the spinning animation. So it's not an installation problem.



virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Loading GSX Menu, please wait
« Reply #8 on: August 27, 2022, 07:21:54 pm »
Enlarge the window and you will see the spinning animation. So it's not an installation problem.

I'm sorry, it was difficult to make out. Have you tried the offline installer, which fixed the problem for the previous poster ?

stemelmat

  • Newbie
  • *
  • Posts: 3
Re: Loading GSX Menu, please wait
« Reply #9 on: August 27, 2022, 10:53:45 pm »
Oui.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Loading GSX Menu, please wait
« Reply #10 on: August 27, 2022, 11:43:27 pm »
Please provide a log, as explained in the "how to report an error" thread. You should exit the sim after you are sure it seems stuck

Nightliner76

  • Newbie
  • *
  • Posts: 4
Re: Loading GSX Menu, please wait
« Reply #11 on: August 28, 2022, 10:54:48 am »
Okay, many thanks!!!! That solved it for me  ;)

stemelmat

  • Newbie
  • *
  • Posts: 3
Re: Loading GSX Menu, please wait
« Reply #12 on: August 28, 2022, 12:41:56 pm »
Hi

I uninstalled GSX and deleted the virtuali folder (AppData\Roaming\).

I reinstalled GXS then the offline installer,

Now I have the menu that displays correctly.

In the virtuali folder there was maybe a conflict with GSX for P3D that I uninstalled a little while ago ?




virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Loading GSX Menu, please wait
« Reply #13 on: August 28, 2022, 12:44:30 pm »
In the virtuali folder there was maybe a conflict with GSX for P3D that I uninstalled a little while ago ?

If you missing the entire toolbar icon, it was just a bad download, that will always appear, provided all files are installed, it doesn't require any software to start.