"Customize Airplane" possible cause of unsaved .cfg

[Enrik014]

Hi, I've noticed that "Customize airplane" option doesn't save the positions of doors, cargo ecc... on ANY plane.  (tryed on BAE146, 737-800, Fenix, FBW 320neo, Asobo 787).

I enabled the .log registration and noticed that the program is identifying the plane as it's registration number (ex. EI-DFG) and not by it's name, like the folder created suggest, subsequently it uses the default simconnect doors position. In the .log image I attached you can see it says: Specific .cfg file for SP-RKB not found in C:\Users\bonal\AppData\Roaming\Virtuali/Airplanes\PMDG 737-800, using standard GSX.CFG file
Below that is saying that he found a .gsx file but idk why it doesn't use that.

BTW I also attached a .txt of all the log file with the 737-800 loaded if it can help.


Other thing I discovered: -in all the planes it doesn't save any position of anything. In the 737-800 it saved the cargo doors position but not the pax doors and services doors.
                                     -when I create a custom config it uses the config file, but after restart of the sim it resets all the positions to default.

edit: -updated and 737-800 profile seems correct, nonetheless the "customize airplane" feature need to be fixed.

[fcmusician]

Thank you for noticing that too. Very annoying. They need to fix that soon. Lot of time customizing only to have it disappear.

[gvert]

Same here....very annoying bug.

[moxiejeff]

Same here. Been driving me insane for 6 days now.

[virtuali]

I enabled the .log registration and noticed that the program is identifying the plane as it's registration number (ex. EI-DFG) and not by it's name

It doesn't mean that, it means since there's non airframe-specific .CFG file for this plane (which would called GSX-SP-RKB.CFG, it existed), it will use the standard name, GSX.CFG, we'll try to understand why some of you can't save, but it's not because of that.