Author Topic: Unable to install  (Read 1013 times)

iTrekx

  • Newbie
  • *
  • Posts: 4
Unable to install
« on: August 25, 2022, 04:34:16 pm »
Hi,

I just activated the license for GSX Pro, clicked on Install and then it stops doing it's thing, I've got an error message:
DELETE FILE
C:\Users###\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.001 failed

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51238
    • VIRTUALI Sagl
Re: Unable to install
« Reply #1 on: August 25, 2022, 04:39:31 pm »
That looks like antivirus interference, because there shouldn't be a problem removing a file from the windows temporary folders, which surely you want the installer doing it, otherwise will left you with server GB of wasted space, since the downloaded files are useless after the installation.

Try to disable the antivirus realtime protection, and reinstall again, possibly after a Windows restart.

iTrekx

  • Newbie
  • *
  • Posts: 4
Re: Unable to install
« Reply #2 on: August 25, 2022, 05:32:29 pm »
It is now telling me that it cannon't modify host file, but I checked it and it's not in 'read only'

I also have another problem, it's about the window, it doesn't show the entire information
« Last Edit: August 25, 2022, 06:18:17 pm by iTrekx »

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51238
    • VIRTUALI Sagl
Re: Unable to install
« Reply #3 on: August 25, 2022, 06:50:29 pm »
It is now telling me that it cannon't modify host file, but I checked it and it's not in 'read only'

I'm sorry but, I can only explain the reason for this specific error in private. I'm sure if you look at your hosts file, you'll realize why.