Couatl engine hasn't started - How to report a problem

[virtuali]

I ziped the saying .log

Your log shows you don't have the current version, which mean you either:

- haven't run the FSDT Live Update. If this is the case, just do it.

OR

- your antivirus has blocked the update. Configure the antivirus to add the whole Addon Manager folder to the Antivirus EXCLUSIONS, and run the FSDT Live Update again.

[Filipe]

By addon manager you mean the virtuali folder?

[Filipe]

It didnt work, I still get the messageng, do you think reinstalling it would fix?

[virtuali]

It didnt work, I still get the messageng, do you think reinstalling it would fix?

Please repost your log, to check if you still have the outdated version.

[gootoo]

Hi there,
   I'm struggling to opetate GSX Pro in MSFS without any success. Even I completed Couatl_MSFS.INI file with "logFile=couatl.log" and
 installed Pro from Universal Installer again,it doesn't work, sending the message "couatl scripting hasn't started".
   What more can I do? Please advice!
 
  P.S. I tried also with disabled anti-virus, but failed once more.

                                                                                                        Regards

[virtuali]

  P.S. I tried also with disabled anti-virus, but failed once more

Nowhere we ever suggested to "Disable" the antivirus because, as explained many times here, antivirus are never really disabled and they still operate. That's why, we never suggest to disable it but, instead:

- Configure the Antivirus and add the WHOLE "Addon Manager" folder to the Antivirus EXCLUSIONS.

- Run the FSDT Live Update again.

[gootoo]

Thank you for quick responce!
We set Addon Manager (whole folder and subfolders) in EXCLUSIONS and updated FSDT.
The message "Loading GSX Menu - Please wait ..." stays on and on and nothing happens.
I attach the new log file.

[Filipe]

It didnt work, I still get the messageng, do you think reinstalling it would fix?

Please repost your log, to check if you still have the outdated version.

Here you have

[virtuali]

Here you have

Yes, your log still show you haven't updated anything, neither the main .exe, nor the actual GSX code.

- Be sure you don't have a firewall

- Configure the antivirus to add the entire "Addon Manager" folder ( where you installed FSDT ) added to the Antivirus EXCLUSIONS

- Run the FSDT Live Update again.

[Filipe]

Turned off the firewall but still got the same result
Also, this is how my exclusion page is, sent an atachment below
After Running FDST Live Update, still got the same problem

[virtuali]

The exclusion page looks ok so, assuming you really turned off the firewall, then the only possible explanation left is your local cloudflare node is still not updated with the latest files.

Which is why, we have an Offline installer available here, to cover exactly that case:

http://www.fsdreamteam.com/forum/index.php/topic,26826.0.html

[Filipe]

Roger going to try that out,also, when running the Live Update, does it close himself when it finishes updating?

[virtuali]

Roger going to try that out,also, when running the Live Update, does it close himself when it finishes updating?

Yes, of course, since it doesn't have to do anything else, and doesn't have any controls for you to operate so, the only meaningful option at the end of the update is quitting so, it save you a step, and it quits automatically.

[Filipe]

Hello, it worked, after downloading the OFFLINE installer my GSX is now working!
Thank very much for your awesome support and thank you even more for providing me with an useful solution
Im very happy and satisfied, have a nice day!!!

[Abass]

So should I download the universal installer then the offline installer??


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