Author Topic: Unable to purchase gsx pro  (Read 1366 times)

pete_auau

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Unable to purchase gsx pro
« on: August 19, 2022, 03:12:20 am »
Must be  a user  error  some  where  missing  some  thing  simple

When  i click  to  buy  option it  keeps  coming  back  saying enter  your  credit  card  details   again also  when i  click  on  login  on  to my  account in  the  my commerce  and click  forgot password  comes back  with  contact  technical support(probably  due  to  that  i  havnt  made  a account  yet). Havnt  bought anything  from  you in awhile  since  last  time  it  was  thru  the  esselerate   pay version

virtuali

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Re: Unable to purchase gsx pro
« Reply #1 on: August 19, 2022, 03:16:02 am »
The purchase doesn't happen on our site, it happens on digital river so, the account there is completely unrelated to us and it's not under our control.

Try with a different browser and/or empty the temporary file cache in your browser, restart it and try again.


pete_auau

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Re: Unable to purchase gsx pro
« Reply #2 on: August 19, 2022, 06:33:05 am »
thx  thats  solved  the issues now installing