In P3DV5.1 with the latest version of EIDW and GSX/GSX2 installed, at Gate 402 GSX Customization indicates "Parking has 2 SODE XML jetways".
That means GSX has recognized the scenery correctly.
However, the GSX - Jetway Service menu only offers to dock Jetway 1; it does not "see" Jetway 2.
That means the jetway doesn't solve from that position, due to the whole combination of:
- its placement (including height and rotation) and its modeling
- the airplane you are using and the position you parked
- the eventual customized stop position in GSX, assuming you parked in the position suggested by GSX
Does the jetway works if you park on the exact same position and the exact same airplane, when called from the SODE menu instead of GSX ?