So then rather than be arrogant to your customers? why not say that an update "fix" was coming out when I posted this?
I don't know what you are trying to say with this "arrogant" nonsensical and derogatory term.
I said to run the FSDT Live Update to fix your problem and if you, instead of launching yourself in that useless polemic, simply did that AFTER I told you, it would have fix the problem nevertheless, because when I posted, the latest fix just came out.
Secondly, another clueless assumption by you is that I'm in your time zone. I haven't got a clue what "afternoon" in your definition. You claim it came out after I again tried another live update, however for all I know that could be last evening in my time zone.
And what difference it makes ? Regardless of the time zones, when I said to run the updater, you haven't done that AFTER my post, which was in the afternoon in my time zone, if it wasn't for you, that doesn't make any difference, if you simply tried doing that AFTER my post.
Furthermore, your fix did nothing of the sort. A friend of mine updated his 2 days ago and DID NOT have the same issues that I had
And what, exactly, were those issues ? Quoting your first post:
"
I just ran the recent update on to my P3D v5 yesterday and all of my jetway banners are now blank white. My ground vehicles and containers are without logos as well."
And of course, Captain Kevin correctly replied that, P3D V5 ALWAYS had blank textures, for everything, until the update so, why saying "are now blank white" ? That's exactly as they always were in P3D V5, since the day it came out.
Now, with the first update we released, both jetways and ground vehicles were working fine but, for a brief moment, we had a version that had ONLY the jetway logos still missing which, again, is surely fixed with today's update.
That's why you friend might not have had any problem: he might have downloaded the first update with both jetways+vehicles working, you might have got the one with just the jetway missing ( although in your first post you said everything was missing, like before *any* update ), but now both are surely working.
Therefore it was something with my version of GSX which was fixed
Yes, running the FSDT Live Update after we released the latest fix was what fixed it, which is what I always said you should do. You did it by running the installer, but you ran the FSDT Live Update in the end (the installer ran it for you), just in a more convoluted way.
. All you've done is be arrogant and defensive to your customers when they ask questions. I for one did not make any assumptions until now when dealing with you
All I have done was to tell you the truth of letting know what REALLY happened, which might have spared you some time performing an unnecessary procedure.
I'm the paying customer here and you do not dictate what I do on my computer or get the right to make assumptions about what is happening on my computer. If there's an issue with a file on my end then so be it, not like you'd know.
Fact you are paying customer doesn't mean I have to lie to you just to make you happier.
I'm not a marketing guy, and I'm not ashamed to admit it. A proper marketing/support guy would probably have told you, after you reported it was fixed by reinstalling, some courteous nonsense like "computers are weird, I'm happy it worked for you", which would have made you happy of the support received, even if it was a factual lie with no technical grounds.
Instead, as a programmer, I always choose the way of the truth, because I'm not capable to tell a lie just to make somebody happy because, SILLY ME, when I AM in the role of the paying customer, I would really like to hear the truth, for once. But the problem is, getting the real facts has become so rare nowadays, that when you are served with them, they sound strange or "arrogant" or "rude".
