Author Topic: Delete Couati folder  (Read 1770 times)

Doc_Z

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Delete Couati folder
« on: August 13, 2021, 09:04:11 pm »
I ran the updater and got the following at the end:

  The Updater couldn't clear the airport cache folder

C:\ProgramData\virtuali\couatl

This might be possibly caused by antivirus interference of a permission problem..We suggest removing that folder manually before starting the sim again, to prevent any errors on the next startup.

If I remove that folder, what will happen?

virtuali

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Re: Delete Couati folder
« Reply #1 on: August 17, 2021, 05:24:37 pm »
Removing that folder is not the problem. In fact, is what the updater does automatically on each run, to clear the airport and models cache so, it's a folder that is SUPPOSED to be removable.

I would be more worried, instead, why the updater couldn't remove it. This can be either caused by the antivirus ( most likely ), but if the antivirus is interfering, you can't be sure of anything the updater did, or even if the program would even start.

So, before doing anything else, configure the antivirus to exclude the whole Addon Manager folder.

If that doesn't fix it, try running the updater after a Windows restart and be sure you don't get that message anymore and the updater completes successfully.