Products Support > JFK for FSX/P3D

Jetways from nowhere!

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Dave_YVR:
 That's a good sign that TG was fully uninstalled then. How about look in your C:\Users\xxxx\AppData\Roaming\virtuali\GSX folder to see if you have any KJFK files. If so remove (don't delete though) it and try the sim again.
 Based on the screenshot, it's trying to add gates to the regional parking that doesn't have jetways.

RobertO1035:
It seems to have been corrected.  I un-installed the scenery and loaded the default KJFK.  The jetways weren't there.  So, I figured it was a problem native to the FSDT version.  I deleted a KJFK file in the GSX library in the roaming folder.  Then, I re-installed the scenery and those jetways weren't there.

Thank you very much for your help!

Rob

virtuali:

--- Quote from: RobertO1035 on March 25, 2021, 05:46:38 am ---I deleted a KJFK file in the GSX library in the roaming folder.
--- End quote ---

That's exactly what I asked to do in one of the previous replies:


--- Quote ---Also remove any GSX customization file that you might have made or downloaded, which might have been made for a different/older version of the scenery.

--- End quote ---

You must have an old customization, made for an old version of the scenery, before some terminal changed. GSX customization are in the %APPDATA%\Virtuali\GSX folder.

RobertO1035:
Yes, but Dave broke it down for me and told me where to look.  I didn't know what a GSX customization file was, or where it was located. :)

Thanks! 

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