The addon <unknow>...

[Wojtek]

Hi,
Recently (quite often) I have been receiving an error (in FSX) "The addon <unknow> is causing the Couatl ..."
I have tried FSDT Live Update and delete the Virtuali directory in ProgramData (refresh).
Also, deleting the Airplanes directory from AppData / Roaming / virtuali does not help.
This happens at some airports (both paid and free).
I have checked the afcads with Fault Finder and there are no major errors (taxiways, parking, runways).
I have never had these errors before, with the same afcads.
I attach last Couatl.err and Couatladdons.ini

Best Regards
wojtek

[virtuali]

Your error log seems to indicate something basically impossible, the sim not accepting normal commands, which might indicate an issue with the installation. Which FSX you use, exactly ?

[Wojtek]

Your error log seems to indicate something basically impossible, the sim not accepting normal commands, which might indicate an issue with the installation. Which FSX you use, exactly ?

FSX Deluxe Edition (Box) with SP1,SP2

[virtuali]

Ok, I see you are using Windows 7 as well.

I'm afraid it's possible a general incompatibility caused by some of our updates, that in order to ensure they work properly on current OS, need to be compiled with newer versions of the C++ runtimes and, since MS stopped to support Windows 7 entirely since last year, we cannot guarantee anything will continue to work with it, and we don't have any means to test it.

[Wojtek]

Ok, I see you are using Windows 7 as well.

I'm afraid it's possible a general incompatibility caused by some of our updates, that in order to ensure they work properly on current OS, need to be compiled with newer versions of the C++ runtimes and, since MS stopped to support Windows 7 entirely since last year, we cannot guarantee anything will continue to work with it, and we don't have any means to test it.

Thanks Umberto. I will try to reinstall GSX and let you know.
Greetings from EPKK
Wojtek

[Wojtek]

I did reinstall the GSX and unfortunately the same but slightly different Couatl.err and CouatlAddons.ini.I wasn't flying, just standing at the airport EPLL from Drzewiecki Design, bird - PMDG JS41.
Regards
Wojtek