Products Support > Vancouver CYVR support MSFS

Duplicate purchase of CYVR

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somiller:
Dec. 3, 2020 I sent email to support@virtualisoftware.com regarding my foolish duplicate purchase of CYVR in hopes of a refund, however after 4 days I've heard nothing. No automated response, nothing in spam...nothing.

In the past I've always experienced superb support, so I can only assume there has been an oversight.

I really hated to post here for something that is not related to a technical issue with CYVR, but felt I had no choice.

Kind Regards,
Steven Miller

virtuali:
We don't have any emails from you about that. We have other emails from the past, but nothing about this issue. Try sending it again.

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