Author Topic: KORD Not Showing Up In Product Page  (Read 5689 times)

aal763

  • Jr. Member
  • **
  • Posts: 67
KORD Not Showing Up In Product Page
« on: September 10, 2020, 05:20:24 pm »
I purchased ORD from your website for MSFS.  The email, says to download it in the product page.  Currently, I only see the link for the P3D version.

Regards,
Rob

jtwillia

  • Newbie
  • *
  • Posts: 4
Re: KORD Not Showing Up In Product Page
« Reply #1 on: September 10, 2020, 05:23:19 pm »
I am also looking for the location of the MSFS KORD installer. :(  I have completed the purchase transaction and the link sends me to the KORD for P3D download page.

Thanks

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51400
    • VIRTUALI Sagl
Re: KORD Not Showing Up In Product Page
« Reply #2 on: September 10, 2020, 05:47:43 pm »
There's no Trial version for MSFS, so the product is not available on the Downloads page like all the others. We had an issue for the first few orders, which sent their receipt without a download link. Please email support to get it.

aal763

  • Jr. Member
  • **
  • Posts: 67
Re: KORD Not Showing Up In Product Page
« Reply #3 on: September 10, 2020, 06:28:50 pm »
Email sent.

Thanks

atrdriver

  • Newbie
  • *
  • Posts: 1
Re: KORD Not Showing Up In Product Page
« Reply #4 on: September 10, 2020, 08:32:15 pm »
I also purchased KORD V2 MSFS.  I got a receipt and download link thru My Commerce Digital River.  The download link is showing as UNDEFINED and doesn't do anything.  Your help would be greatly appreciated.

kdlovell

  • Newbie
  • *
  • Posts: 9
Re: KORD Not Showing Up In Product Page
« Reply #5 on: September 10, 2020, 09:51:21 pm »
Following this topic as I also did not receive the d/l link.  Thanks.

aal763

  • Jr. Member
  • **
  • Posts: 67
Re: KORD Not Showing Up In Product Page
« Reply #6 on: September 10, 2020, 10:07:22 pm »
Email has been sent, but still no answer.  I’m assuming they are just busy. 

kdlovell

  • Newbie
  • *
  • Posts: 9
Re: KORD Not Showing Up In Product Page
« Reply #7 on: September 10, 2020, 10:29:31 pm »
I just received a second email, but this time it refers to the download link in the Digital River email.  Of course, there is no link in the Digital River email. Hopefully another email will follow.

kdlovell

  • Newbie
  • *
  • Posts: 9
Re: KORD Not Showing Up In Product Page
« Reply #8 on: September 10, 2020, 10:33:11 pm »
Just received the email with the download link  :)

If you haven't received yours yet, It is most likely coming soon.


aal763

  • Jr. Member
  • **
  • Posts: 67
Re: KORD Not Showing Up In Product Page
« Reply #9 on: September 10, 2020, 10:34:18 pm »
Just had same issue.  However, download link just came.  Will install after work.

- Rob