Hi,
I'm having a similar issue with V5 HF2. Before I went to V5 the Deboarding request worked every time with the green bar appearing, now nothing happens. If I request Deboarding I too can operate the jetways and stairs only AFTER a 'Reset Position'. Estimate Number of Passangers is not selected.
Bob
Paro,
SRI for jumping in your thread but I'm hoping we can find a solution.