Don't you think, that in a case like mine an appropriate solution would be, just to deliver the same software (that was paid already) to the customer once again and free of charge this time?
What do you mean with "the same software" ? As I've said, even if you got hold of an old installer, the problem is that, due to the closure of Esellerate, you will never be able to activate it, since the Esellerate servers are no more. I'll try to explain it again:
- An old version of the software, which MIGHT still work with Windows 7, can only activate on Esellerate. Esellerate doesn't exist anymore.
- You CAN activate the software on the new server, which recognize your existing key, but for that you need the current version of the software. That doesn't run on Windows 7.
And just in case, that Windows 7 really could cause this kind of trouble, an honourable merchant - and this I am telling you as a lawyer - would give a warning to the customers on his homepage before they buy and pay the software.
Of course we do, here's the products descriptions, which we updated in January 2020, as soon Windows 7 went completely out of support from Microsoft.
KMEM
http://www.fsdreamteam.com/products_kmem.htmlSystem Requirements:
FSX+SP2 minimum, or FSX+Acceleration Pack or FSX:Steam Edition, or Lockheed Martin Prepar3D ( the latest version of every supported major release, for example 3.4 in P3D4 or 4.4 in P3D4 ).
Windows 8.1 is the minimum supported OS.GSX
http://www.fsdreamteam.com/products_gsx_level2.htmlSystem Requirements:
FSX+SP2 minimum, or FSX+Acceleration Pack or FSX:Steam Edition, or Lockheed Martin Prepar3D ( the latest version of every supported major release, for example 3.4 in P3D4 or 4.4 in P3D4 ).
Windows 8.1 is the minimum supported OS.But we know not everybody reads the product description, so we do even more, we offer all our products in TRIAL VERSION, what's better than that, to prevent somebody discovering the program might have problem with his system ?
If I made a conscious decision to keep using an OS which has been considered obsolete since 2015 and went entirely out of support this year, I would probably MAKE USE of Trial versions, when offered. You know, when the developer is "honorable" enough to let you TRY before purchase. Not everybody does that...