Hanging GSX - all airports and aircraft

[IMAPILOT_AGAIN_1]

Since running latest update;

When I click on request boarding, deboarding, catering etc, No option to choose service fleet company as before and gsx hangs with no further actions.

[IMAPILOT_AGAIN_1]

couatl v3.2 (build 4325)
panic log started on Mon May  4 12:44:17 2020

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\__init__.py", line 1286, in do
  File ".\GSX\assistanceServices\baggageLoader.py", line 121, in attachToTrain
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\baggageTrain.py", line 399, in materialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\baggageTrain.py", line 49, in materialize
AttributeError: 'NoneType' object has no attribute 'getLoaderTypeForExit'
{'Airport': 'EGKK', 'User Pos': (51.15560787377904, -0.17004921489407324, 65.1311 m, 5.39111 m, 167.17598261618267)}
Slew mode True

[IMAPILOT_AGAIN_1]

Further Info,

Jetways still operate
Pushback Operates

All other request for services causes a hang

[virtuali]

Doesn't happen here, everything works normally.

Your error log shows something that ( in addition to being in a part of the code that hasn't changed in the last update ), show something that should't happen: you are not in any gate.

Try a "Restart and rebuild the airport cache". If that doesn't work, try another airport.

[IMAPILOT_AGAIN_1]

Done both, at several airports and with different aircraft

Same after a full reinstall

Next Steps Please?

[virtuali]

I'm sorry, but I cannot reproduce it here, and nobody else has reported this error. The meaning of the error shows something that cannot happen, since it means you are not in a gate, but if you are not in a gate, you wouldn't be able to call any service to begin with.

Before calling GSX, are you able to select the "customize airport positions" menu ? If yes, which is the name of the AFCAD in use ?

[IMAPILOT_AGAIN_1]

Yes i can customise airport positions fine.

And pushback works also

When I however press to board or deboard, nothing happens.
No service vehicles appear
No option to select 'livery' of service vehicles

[IMAPILOT_AGAIN_1]

In regard to AFCAD, this happens at all airports

[virtuali]

Please re-ready my last question:

Before calling GSX, are you able to select the "customize airport positions" menu ? If yes, which is the name of the AFCAD in use ?

[IMAPILOT_AGAIN_1]

See image

[IMAPILOT_AGAIN_1]

For further info:

I call for deboarding, cones appear and nothing further.
I call for refueling, I get menu to select service fleet livery
I call for jetways to operate i get: 'waiting for other services' if deboarding pressed first OR jetway operates if this is first thing i call for
I call for catering, vehicles arrive along with option to choose catering 'livery'

[virtuali]

Enable logging from the Troubleshooting menu in GSX Settings, then post the log file, exiting the sim AFTER you see GSX apparently locked up.

%APPDATA%\Virtuali\Couatl.LOG

You can ZIP the log file and Attach it to a post.

[IMAPILOT_AGAIN_1]

See Zip attached

[virtuali]

Your log is made after just starting the sim.

As I've said in my previous post, you should exit the sim AFTER you see GSX apparently locked up, otherwise it won't show anything wrong in the log, if you exit before the error happens.

[IMAPILOT_AGAIN_1]

I promise you, the log is made after the crash and sim has been exited