Taxi2gate VHHH V2 ctd

[bozza72]

Hi so im on p3dv4.5HF3 and i just bought Taxi2gate VHHH V2.
Every time i press to open the GSX dialog it freezes and CTD. I have tried multiple airports and different aircraft but the same thing happens. I can edit an aircraft gsx config there but as soon as i try anything else it crashes.
Any ideas please

[virtuali]

Nobody ever reported this problem before and, it's impossible to help you with such sparse description of the problem.

Please enable logging from the troubleshooting page of the GSX settings and, if the crash happens again, check this file on exit:

%APPDATA%\Virtuali\Couatl.LOG

ZIP this file, and Attach it to a post.

[bozza72]

Settings or control panel, I have a little issue with the control panel

[virtuali]

Settings or control panel, I have a little issue with the control panel

I said settings. The problem you have with the control panel, instead, it's a different issue, which shows you registry key for FSX is wrong. Perhaps the crash is related to this.

[bozza72]

I tried to get a log file but all it captured was this
"Python 2.7.13 Stackless 3.1b3 060516 (default, May 22 2017, 13:45:26) [MSC v.1900 32 bit (Intel)] wxPython 3.0.2.0
couatl v3.2 (build 4325)
log started on Mon Apr 27 17:41:44 2020

connecting to SimConnect...
connected to SimConnect
connected to bglmanx  "

The sim crashed and now gsx is missing from the menu

[virtuali]

The sim crashed and now gsx is missing from the menu

You first said " I can edit an aircraft gsx config there", indicating the sim loaded correctly. Now it's changed, so you cannot even start the sim anymore ?

[bozza72]

No sim starts GSX doesn't not start

[bozza72]

Ok a few restarts later GSX is back in the menu options in sim but still crashes as soon as i try and open the dialog.

Log file attatched


"Airport cache regeneration completed with success in 30 seconds
Loading airport WSSS from S:\Prepar3D\Imaginsim\WSSS Singapore P3Dv4\WSSS Airport\scenery\WSSS_AFCAD_P3D4_high.bgl
Loading user customizations from C:\Users\Administrator\AppData\Roaming\Virtuali/GSX\wsss-spxb_1.ini
Added Menu SubItem "Customize airport positions..." (parentId 82, id 97)
Creating model cache...
onEnteredAirport WSSS
Model cache created
"

[virtuali]

Nothing in your log indicates any errors in GSX. The only thing it shows, is the sim crashed for some reason, and GSX detected it has, and logged it.

What happens you go to another airport, for example one that has never been customized before ?

[bozza72]

Same thing, As soon as i press the GSX f12 key the sim freezes and ctd

New log attached

[bozza72]

So i uninstalled GSX by deleting the courti folder thing & if i then tried to use f12 to open sode then the sim crashed just as before, So i removed sode.
Sim runs fine but now i dont have GSX.
So i downloaded a new sode installer and reinstalled, I also used the Delete Generated Files bat in the p3d root folder. I also unloaded all my scenery and add ons.
Started the sim tried to use sode and the sim crashes.
So it is NOT GSX but something else.

If you have any other ideas it would be great to hear them as im  not happy about GSX no longer working.
Cheers

[virtuali]

So it is NOT GSX but something else.

I was quite sure about that...

What happens you go to another airport

That's why I asked "What happens you go to another airport ?"

[bozza72]

Still crashed at other airports, As soon as i tried to open either sode or GSX in game then it would ctd, No matter where i was or what aircraft.

I have just done a clean install and the only extras i have installed are sode & GSX and it still CTD

i have run out of ideas.
I have attatched my sode log, I know its not your software but could you take a look please virtual??
Thanks

[p3dx3]

Still crashed at other airports, As soon as i tried to open either sode or GSX in game then it would ctd, No matter where i was or what aircraft.

I have just done a clean install and the only extras i have installed are sode & GSX and it still CTD

i have run out of ideas.
I have attatched my sode log, I know its not your software but could you take a look please virtual??
Thanks

Umberto will not like me for saying this... do you have any entries for FSDT products in c:\programdata\lockheed martin\prepar3d v4
add-on.cfg file?

[bozza72]

Nope just this now

[Package.0]
PATH=C:\Users\Administrator\Documents\Prepar3D v4 Add-ons\FsDreamTeam Exclude
TITLE=FsDreamTeam Exclude
ACTIVE=true
REQUIRED=false
[Package.1]
PATH=C:\Users\Administrator\Documents\Prepar3D v4 Add-ons\FsDreamTeam Addon Manager
TITLE=FsDreamTeam Addon Manager
ACTIVE=true
REQUIRED=false
[Package.2]
PATH=C:\Program Files (x86)\12bPilot\SODE\P3Dv4
TITLE=SODE
ACTIVE=true
REQUIRED=false