Products Support > JFK for FSX/P3D

JKF V2 Jetway logos - Please help

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jjsmcc:
Hello,

Many thanks for your message which I greatly appreciate.

I can confirm that the 'Disable RTT' option in the Addon Manager was found un-checked as per the default settings (as you have described).  Please see attached my screenshot confirming this. 

Best wishes,
James

virtuali:
I'm sorry, but I cannot reproduce your problem. Which simulator you use ?

jjsmcc:
Hello Umberto,

Thank you for your quick reply / response to my message.

With regard to to my simulator, I am using P3Dv4.4.

What would your next/further steps be...?  Would it be possible to remote access my computer possibly at some point and take a look if we can’t resolve this over text?

Thank you for your help.

Best Wishes,
James

jjsmcc:
Good Evening,

Just checking in to see if you might have any other options/offers...?

Many thanks.

Best Wishes,
Jammes/jjsmcc

virtuali:
Check the GSX customization page, to see if you are using a custom profile instead of the one we supply with JFK

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