Products Support > JFK for FSX/P3D

JFK v2 and GSX disappeared randomly

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virtualflying:
I was flying out of JFK and I was pushing back with GSX, and as soon as the pushback ended, both GSX and the FSDT KJFK scenery just disappeared. I looked in the Addon bar at the top, and GSX was not there but Addon Manager was. I don't know what happened?

virtuali:
Enable Logging from the Troubleshooting section of the GSX settings and, if it happens again, exit the sim, check the %APPDATA%\Virtuali\Couatl.LOG file, ZIP it and Attach it to a post here.

It's important you exit the sim as soon as you don't see the GSX menu anymore. If you restart the sim, the relevant log would be lost and a new one will be created.

virtualflying:
If it happens again I will post the log

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