Please help?

[DaveT]

My PC suffered a big crash 2 weeks ago and I just got it back from the menders.
Unfortunately everything has been lost including my registration details.
Could you please help me to register my GSX again?

You have my details so, I am crossing my fingers for your help please.

[rcoultas62]

I’m not official support, but this link should from the website should help.

https://qlm1.net/virtualisoftware/qlmcustomersite/

[DaveT]

Thank you for replying but the info required I did not have.

[virtuali]

Thank you for replying but the info required I did not have.

The only info required is your email so, unless you changed your email, so it's no longer valid, it will surely work. If you changed your email, you must contact support by email, saying which email you used to have, and how you want it to be changed.

[DaveT]

Nothing worked and I never uninstalled Virtuali. My P.C suffered a massive crash where I lost everything.
I shall send an email.  Can I have your email address please?

[pete_auau]

Nothing worked and I never uninstalled Virtuali. My P.C suffered a massive crash where I lost everything.
I shall send an email.  Can I have your email address please?

Instead of  waiting  why  not   to try to find  it  yourself, its  quite  easy   its under  contacts  on the main  fsdt  web  page

[DaveT]

Pete, thank for your offered help but clicking the linki only attempts to open my W10 Mail  which in my case, is not working. It would have been helpful to me if you had given me it, instead of criticising?

[pete_auau]

Pete, thank for your offered help but clicking the linki only attempts to open my W10 Mail  which in my case, is not working. It would have been helpful to me if you had given me it, instead of criticising?

than there is some issues  on  your  side  of the pc , on mine  it opens up  my Hotmail   email  box 

http://www.fsdreamteam.com/contacts.html

[DaveT]

Sorry Pete, that does not give an email address for me. 

[DaveT]

Thank you for replying but the info required I did not have.

The only info required is your email so, unless you changed your email, so it's no longer valid, it will surely work. If you changed your email, you must contact support by email, saying which email you used to have, and how you want it to be changed.

Umberto, please give me the written email address please? Links aren't working for me.

[Captain Kevin]

support@virtualisoftware.com for the e-mail. For what it's worth, it looks like the link only works if you're using something like Microsoft Outlook or something that sends e-mails. I don't have any of that, so when I click on it, it just asks me what program I want to use to open it.

[DaveT]

support@virtualisoftware.com for the e-mail. For what it's worth, it looks like the link only works if you're using something like Microsoft Outlook or something that sends e-mails. I don't have any of that, so when I click on it, it just asks me what program I want to use to open it.

Yes, thanks anyway Kevin.

[DaveT]

Umberto, why are you not helping me please?

[pete_auau]

Umberto, why are you not helping me please?

Kevin has  given  you the  hint on how  to  send  the  email  with out  clicking  on the  link   open  up  your  email   and  put  " support@virtualisoftware.com"   and  than  post  your  issue  and  linking  it  to this  thread

[Captain Kevin]

Umberto, why are you not helping me please?

I mean, he told you what to do, I told you how to e-mail them. I don't know what else you expect him to do. I literally can't make it any clearer than that.