Sound problem with GSX

[Suglock]

Hello all
I have a sound problem with the back version of gsx with prepar3d v4.5.
Indeed, I no longer hear the sound of the track officer during the pushback and other requests he makes to the captain.
Only the text ad is displayed
The selected sound card is the one used by prepard3d
I check mysound levels within the same GSX settings window and everything is set up corectly.
I tried a reinstallation and it's the same thing.
Thank you for your help

[Blue1]

Hi,

I have exactly the same problem till this morning, do you have a solution?

My setting in sound device is set as "generic" instead of my own device and If I change it to my correct device gsx don't save it and go back to generic

Regards,

Christian

[Rafal]

And I have also had this problem lately (maybe last few days, I'm not sure).

My device in GSX setting is set the same as P3D Sound device.
I can hear everyhing except GSX (both voices and vehicles).
I have also tried to change the device setting but without success.

I wonder what may have happened. 

[virtuali]

Check if this fixes your problem:

http://www.fsdreamteam.com/forum/index.php/topic,18069.msg126936.html#msg126936

[Suglock]

Check if this fixes your problem:

http://www.fsdreamteam.com/forum/index.php/topic,18069.msg126936.html#msg126936

Sorry
But this fix doesn't works the problem is same

[virtuali]

Then it's likely a problem with audio drivers. Perhaps they have a problem supporting OpenAL, which is what GSX uses for audio. Sometimes, the default audio drivers in Windows works better, sometimes it's the opposite, and the manufacturer drivers works better.

[Rafal]

It didn't solve the problem on my PC, either.  
What a pity! Literally everything (within P3D, other software and in Windows generally) is working except for GSX.

As my PC is not only for simming, it is also, or above all, my working station, where I do e.g. film edition, I am not willing to mess with audio drivers.
So, at least for some time, looks like I have to say goodbye to GSX.  

[virtuali]

So, at least for some time, looks like I have to say goodbye to GSX.

That's obviously the most possibly wrong approach, because you would understand what problem in your system is preventing the audio in GSX which always worked the same since 2012 ( we never changed anything on audio since it was released).

- Enable logging from the "Troubleshooting" page of the GSX Settings.

- Start the sim and be sure the correct audio card is selected in GSX

- Exit and post you %APPDATA%\Virtuali\Couatl.LOG file ZIPPED and Attached to a post.

[Suglock]

So, at least for some time, looks like I have to say goodbye to GSX.

That's obviously the most possibly wrong approach, because you would understand what problem in your system is preventing the audio in GSX which always worked the same since 2012 ( we never changed anything on audio since it was released).

- Enable logging from the "Troubleshooting" page of the GSX Settings.

- Start the sim and be sure the correct audio card is selected in GSX

- Exit and post you %APPDATA%\Virtuali\Couatl.LOG file ZIPPED and Attached to a post.

Python 2.7.13 Stackless 3.1b3 060516 (default, May 22 2017, 13:45:26) [MSC v.1900 32 bit (Intel)] wxPython 3.0.2.0
couatl v3.2 (build 4274)
log started on Sat Nov 23 16:19:35 2019

connecting to SimConnect...
connected to SimConnect
bglmanx non ready yet, waiting.
connected to bglmanx
View changed to Virtual Cockpit
View changed to Virtual Cockpit
Simulator version: 4 5 13 32097
Running in mode: Prepar3D v4 (bglmanx setting)
Loading addons
Loading addon common
Added Menu Item "Couatl settings" (id 67)
Addon common loaded
Loading addon LiveUpdate
Added Menu Item "Couatl Live Update" (id 69)
Added Menu SubItem "Disable" (parentId 69, id 70)
Addon LiveUpdate loaded
requesting AddOn list to bglmanx
host file found, checking it
Added Menu SubItem "Restart Couatl" (parentId 67, id 71)
Added Menu SubItem "Restart Couatl and rebuild airport cache" (parentId 67, id 72)
Added Menu SubItem "Key Mappings..." (parentId 67, id 73)
Added Menu SubItem "Show YouControl™ Menu        Ctrl+F12" (parentId 67, id 77)
Current locale is French_France.1252
Initializing audio...
Available devices:
  Generic Software on Haut-parleurs (ASUS Xonar DX Audio Device)
  Generic Software on S/PDIF Pass-through Device (ASUS Xonar DX Audio Device)
  Generic Software on Audio numérique (SPDIF) (High Definition Audio Device)
Created OpenAL device: Generic Software on Haut-parleurs (ASUS Xonar DX Audio Device)

[virtuali]

Please follow my instructions:

- Exit and post you %APPDATA%\Virtuali\Couatl.LOG file ZIPPED and Attached to a post.

I need to see the complete file, that's why I asked to do it this way.

[Suglock]

Please follow my instructions:

- Exit and post you %APPDATA%\Virtuali\Couatl.LOG file ZIPPED and Attached to a post.

I need to see the complete file, that's why I asked to do it this way.

[virtuali]

Suglock

Your log shows you had a payload of 0 and no passengers on board. That's likely a reason why you couldn't hear any passenger sounds. This is usually caused by not following the correct procedure to load the Aerosoft Airbus.

Do you hear sounds with another airplane ?

[Suglock]

Suglock

Your log shows you had a payload of 0 and no passengers on board. That's likely a reason why you couldn't hear any passenger sounds. This is usually caused by not following the correct procedure to load the Aerosoft Airbus.

Do you hear sounds with another airplane ?

I no longer hear the sound of the track officer during the pushback and other requests he makes to the captain.
Only the text ad is displayed and it's the same problem with fslabs or a standard aircraft p3d

[virtuali]

I no longer hear the sound of the track officer during the pushback and other requests he makes to the captain. Only the text ad is displayed

Your log doesn't show any problems with sound. Check this file:

%APPADATA%\Virtuali\Couatladdons.ini

Do the same as before. ZIP it and Attach it to a post.

[Suglock]

I no longer hear the sound of the track officer during the pushback and other requests he makes to the captain. Only the text ad is displayed

Your log doesn't show any problems with sound. Check this file:

%APPADATA%\Virtuali\Couatladdons.ini

Do the same as before. ZIP it and Attach it to a post.