will there be anything the end users need to do tp preserve license key from previous purchases from Esellerate?
Nothing, if your order was made less than 10 years ago, because we'll migrate all Esellerate orders to our new ecommerce site, so your existing key WILL be recognized and can be activated on the new site, even if it originally was issued by Esellerate. AND, your email will also be recognized there, to retrieve your key on the new site, in case you lost your purchase receipt and your serial number.
If your order dates MORE than 10 years ago ( earlier than May 2009, to be exact ), follow the instructions here:
http://www.fsdreamteam.com/forum/index.php/topic,19559.0.htmlThe absolute worse case scenario is:
- Your order was made more than 10 years ago
AND
- You lost your purchase receipt
AND
- You lost the .REG backup file we make in your C:\Users\YOURNAME folder each time you reactivate
In this last case, you'll have to contact support, giving some kind of proof of purchase, and we'll reissue a new Serial Number.
The same is valid if you bought from other retailers. Normally, you will be able to retrieve your Serial Number from whatever system the retailer has in place to retrieve orders but, if that won't work for some reason, for example the retailer going bankrupt, disappearing, etc, and you lost ALL your backups, we'll try to fix it up, if you could provide some kind of proof of purchase, like the original bank statement or PayPal statement.