Author Topic: GSX Stuck  (Read 1662 times)

niconiconico1

  • Newbie
  • *
  • Posts: 1
GSX Stuck
« on: September 10, 2019, 12:24:00 pm »
Hello,

I am having issues with the latest update of GSX/GSX Level 2.
Every time I load a flight, I open up the GSX menu, and no matter what I click (request boarding, pushback....) nothing happens and GSX get stuck. The menu disappear and I am no longer able to re-open it.

I am running the latest version.

Also, I tried to re-install it but same problem.

Hope you’ll help.

Thanks.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51400
    • VIRTUALI Sagl
Re: GSX Stuck
« Reply #1 on: September 10, 2019, 06:19:43 pm »
- Enable logging in the GSX Settings->Troubleshooting page

- Restart the simulator

- Do what you need to do to make it "stuck".

- Exit the sim

- Go to the %APPDATA%\Virtuali folder, check the Couatl.LOG file that has been created.

- ZIP it, and Attach to a post so we can look at it.