Products Support > Geneva FSX/P3D

No Jetways at LSGG

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jtbetteridge:
Hi I'm on FSX Steam using FSDT LSGG and GSX.  Used to be OK but now there are no jetways at the airport at all.
Not sure where to start looking for the solution as I've updated the Addon Manager and also restarted SODE and Coatl in the sim.

virtuali:
- Be sure the AFCAD in use reported by GSX is the FSDT one. You can check this in the scenery customization page.

- If you have a GSX customization file made before the LSGG SODE update, you most remove it from this folder:

%APPDATA%\Virtuali\GSX\LSGG***.INI

jtbetteridge:
Thank you. I'll check that.
Please can you tell me how/where to finf the folder %APPDATA%\Virtuali\GSX\LSGG***.INI

virtuali:
Exactly where I said you would.

If you open %APPDATA%\Virtuali\GSX with the Windows File Explorer, the right folder will open up, and you should remove any files with names starting with LSGG and with an .INI extension you have there.

DreamSkywards:

--- Quote from: jtbetteridge on August 28, 2019, 03:51:45 pm ---Thank you. I'll check that.
Please can you tell me how/where to finf the folder %APPDATA%\Virtuali\GSX\LSGG***.INI

--- End quote ---

Copy and paste the following in its entirety into the search bar in the task bar, should have a magnifying glass icon: %APPDATA%\Virtuali\GSX

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