Author Topic: Issues using FSDT Live Update to update GSX  (Read 5006 times)

xSpeedbird

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Issues using FSDT Live Update to update GSX
« on: July 02, 2019, 10:42:00 pm »
Hello,

I have recently been trying to update GSX to the latest version. However, when using FSDT Live Update, I am given the error "Object reference not set to an instance of an object". The header also states "Problem reading the FSDT registry key".  I have uninstalled both Addon Manager and GSX itself and reinstalled and the same error persists. Does anyone know of a possible solution to this issue? Thanks in advance.

virtuali

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Re: Issues using FSDT Live Update to update GSX
« Reply #1 on: July 02, 2019, 10:44:49 pm »
If you still see that error, it means you haven't the latest update, which gives you a more correct error message (which is not blocking), and it's usually related to having bogus registry keys for simulator you don't have anymore.

xSpeedbird

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Re: Issues using FSDT Live Update to update GSX
« Reply #2 on: July 02, 2019, 10:54:42 pm »
Is there a location where I can access this update? Or alternatively manually edit the registry?

virtuali

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Re: Issues using FSDT Live Update to update GSX
« Reply #3 on: July 02, 2019, 10:56:06 pm »
Run the FSDT Live Update, of course.

xSpeedbird

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Re: Issues using FSDT Live Update to update GSX
« Reply #4 on: July 02, 2019, 11:03:49 pm »
When I run the Live Updater it just simply gives me that error and closes, and doesn't do anything else.

virtuali

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Re: Issues using FSDT Live Update to update GSX
« Reply #5 on: July 02, 2019, 11:40:20 pm »
When I run the Live Updater it just simply gives me that error and closes, and doesn't do anything else.

That's because your Updater is not updated. Are you sure you started it from the Icon on the Desktop  ?

xSpeedbird

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Re: Issues using FSDT Live Update to update GSX
« Reply #6 on: July 03, 2019, 12:44:10 am »
As such?
&feature=youtu.be

virtuali

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Re: Issues using FSDT Live Update to update GSX
« Reply #7 on: July 03, 2019, 01:02:22 am »
Please check the date and time of the digital signature of the Addon Manager\Couatl_Updater2.exe file

xSpeedbird

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Re: Issues using FSDT Live Update to update GSX
« Reply #8 on: July 03, 2019, 01:04:56 am »
Shows date modified as 7/2/2019 1:38 PM

mashmanz

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Re: Issues using FSDT Live Update to update GSX
« Reply #9 on: July 03, 2019, 03:12:18 am »
Hi,

I am getting the exact same issue. My GSX was working fine until I ran the updater earlier. I have checked the registry for other simulator entries or 'bogus sims' and non exist in any registry location. I have uninstalled and completely removed all trace of any FSDT products and after downloaded and re installed the full installer from the website and I am still having this issue. This is the signature of the Updater2 exe https://gyazo.com/6636f09675aa7376269a87dcc860af18

Regards
Matthew


virtuali

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Re: Issues using FSDT Live Update to update GSX
« Reply #10 on: July 03, 2019, 10:16:41 am »
I'm sorry but, I cannot replicate your problem, and nobody else has reported that error after the update.

Please create a log of the update process, this way:

- Go the the Addon Manager folder with the Window File Explorer

- Open a new command prompt there, by typing "CMD" and then Enter on the blank address bar on top of the explorer windows.

- Type the following:

Couatl_Updater2.exe /LOG=log.txt

The updater process will run normally, and will create a log.txt file in the Addon Manager folder. ZIP it and attach it to a post, so I can have a look at it.

mashmanz

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Re: Issues using FSDT Live Update to update GSX
« Reply #11 on: July 03, 2019, 12:37:41 pm »
I followed the instructions as stated, I received the same pop up as before after running the updater via CMD, it was like I was running the updater normally. It didn't even create a log file for me to upload. https://gyazo.com/d8fd52f93e47cd73ed940fc3c54d3380 .

Matthew

virtuali

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Re: Issues using FSDT Live Update to update GSX
« Reply #12 on: July 03, 2019, 02:33:20 pm »
I'm sorry, I gave you the wrong instructions, that log type is valid only for the 1st updater, the 2nd one must be programmed to be logged. I really need to check your system with remote assistance, send me PM if it's ok for you.

mashmanz

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Re: Issues using FSDT Live Update to update GSX
« Reply #13 on: July 03, 2019, 02:41:42 pm »
Okay, thank you, have sent you a PM

Matthew

xSpeedbird

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Re: Issues using FSDT Live Update to update GSX
« Reply #14 on: July 03, 2019, 06:26:56 pm »
What should I do in order to fix this issue?