Author Topic: PMDG B747 QOTSII and GSX problem  (Read 1463 times)

jjgp101

  • Newbie
  • *
  • Posts: 5
PMDG B747 QOTSII and GSX problem
« on: April 07, 2019, 09:59:27 pm »
A few days ago I purchased this aircraft but when I try to use GSX I only get follow options :

Request debording
Request catering service
Request refueling

If I try also to update Couatl I receive follow message :

The latest Couatl Live Update is already installed

My simulator is P3D v4 and have no problems with other products from PMDG, like B737-800/900

How can I solve this problem ???

Thanks in advance
J J Gómez Prieto
IVAO 142928

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51400
    • VIRTUALI Sagl
Re: PMDG B747 QOTSII and GSX problem
« Reply #1 on: April 08, 2019, 09:41:54 am »
A few days ago I purchased this aircraft but when I try to use GSX I only get follow options :

Request debording
Request catering service
Request refueling

This has been discussed so many times on the forum and, of course, it's not a GSX problem, it's a problem of the simulator default Simconnect menu (so it's not happening just with GSX, but with every other app that has a menu) which resizes itself automatically after loading some 3rd party airplanes.

We don't have any control over this, and we cannot set its size or position, it's something the simulator does entirely on its own.

Of course, the menu can be resized with the mouse, so you will be able to see the missing elements.