Author Topic: Unable to load airports due to couatl error message  (Read 2411 times)

zoran

  • Jr. Member
  • **
  • Posts: 78
Unable to load airports due to couatl error message
« on: February 23, 2019, 10:56:47 am »
Have run the add on manager but still getting error message



couatl v3.2 (build 4061)
panic log started on Sat Feb 23 16:43:04 2019

problem raised by engine or unspecified addon
{'Airport': 'KLAX', 'User Pos': (33.93583322918488, -118.41916009783783, 38.404 m, 30.479 m, 82.98000329174099)}

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51443
    • VIRTUALI Sagl
Re: Unable to load airports due to couatl error message
« Reply #1 on: February 25, 2019, 11:00:59 am »
Be sure you remove any custom configuration you made for the airport before we updated it with GSX2 jetways, by removing any file named KLAX*.INI this folder:

%APPDATA%\Virtuali\GSX\

zoran

  • Jr. Member
  • **
  • Posts: 78
Re: Unable to load airports due to couatl error message
« Reply #2 on: February 25, 2019, 11:50:01 am »
No such file for klax in that folder

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51443
    • VIRTUALI Sagl
Re: Unable to load airports due to couatl error message
« Reply #3 on: February 25, 2019, 01:42:20 pm »
No such file for klax in that folder

Since you haven't said anything about your configuration, I assumed this was the likely cause. If you said which simulator you use (especially if you use FSX), another thing that might cause this problem is another product that has changed the FSX.CFG, removing the line the GSX installer adds to find its objects, as explained here:

http://www.fsdreamteam.com/forum/index.php/topic,18592.0.html