No GSX??.. It just disappeared from my P3Dv4.3... Please Help!

[virtuali]

I can only repeat and confirm the problem doesn't happen here, and I tested it multiple times. Please follow my previous instructions to the letter, including a Windows restart:

- Restart Windows

- Configure the Antivirus to exclude the whole Addon Manager from scanning.

- Run the Live Update again.

[jk23]

Still no Addon Manager/GSX/FSDT airports. Did all your steps for the 5th time. Still getting crash report on closing pointing back to Couatl.exe. Opened up all controls. No antivirus to block. Your steps don't work

Faulting application name: Couatl.exe, version: 3.2.0.4050, time stamp: 0x5bbcc967
Faulting module name: Couatl.exe, version: 3.2.0.4050, time stamp: 0x5bbcc967
Exception code: 0xc0000005
Fault offset: 0x00058974
Faulting process id: 0xa2c
Faulting application start time: 0x01d4609e3805bb57
Faulting application path: C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
Faulting module path: C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
Report Id: cb063517-cc91-11e8-abbf-c8ff2830e074

[LukeK]

Same couatl crash and problems, this time on FSX.

Luke

[Estebanfsx]

We just follow the instuction you give and it does not work pay 30 euros for it does not work because of its there is a problem

[virtuali]

I just had a Teamviewer session with an affected user and yes, I don't know why the Addon Manager didn't start on his system. He was using Windows 7, are you using Windows 7 too ? Maybe there's something in the new version that might have broken Windows 7 compatibility somehow (although it wasn't done intentionally).

I restored the previous version on Live Update so, if you run it again, it should download the previous version of the dll, which should work on every system. I'll try to understand what the problem is, but in the meantime, you should be good to go.

[jk23]

That roll back version is working

[virtuali]

Are you using Windows 7 too ? I think I found what was it: nothing wrong, really, just calling a Windows function which I now found to be supported starting from Windows 8.

[jk23]

Yes, P3D V4 on Win 7

[Sgt_Tailor]

Yep, Windows 7 P3D v4.3

[sw34669]

when you put out a new build, do you test it on windows 7 and windows 10. Myself and 3 others I know on a w7/p3dv4 build all had this issue today.

The current martket share / distribution is 42% windows 7 and 37% windows 10 so they are both as important.

[JakesTech]

On Windows 7. I'll check the rollback version shortly.

[cjordan]

FSX on Windows 7 also

[virtuali]

when you put out a new build, do you test it on windows 7 and windows 10. Myself and 3 others I know on a w7/p3dv4 build all had this issue today.

I must admit I don't have any PC left with Windows 7, nor anybody else at FSDT still has one. I usually check before adding a new function, if it's supported on at least Windows 7 ( we really don't support XP or Vista anymore ), but didn't this time.

It wasn't anything fancy: just a simple function that removes trailing backslashes (if they exists) from a pathname, because some 3rd party scenery installers add them, some don't, and this caused GSX missing those sceneries. I assumed using the official MS function was the safest way but, unfortunately, I didn't noticed they added it in Windows 8...

I'll probably rewrite the function from scratch, so at least I'll know how it works...

The current martket share / distribution is 42% windows 7 and 37% windows 10 so they are both as important.

Yes, even if the global market share doesn't tell much about the market share that concerns us (high-performance PCs used for gaming), we don't plan to drop support for Windows 7 NOW.

Just keep in mind the official "Mainstream" support for Windows 7 ended in January 2015, and the Extended support will end in January 2020 so, I guess that by that date, we'll have to drop support for Windows 7 officially.  Or, if P3D will eventually move to DirectX 12, whichever comes first.

[Pvazquez]

Well, apparently the problem in my case was the antivirus. I excluded the addon manager and it’s working now. I haven’t reinstalled any othe FSDT airports yet but will report as soon as I do to let you know how it went.

Thanks again for your help!

Regards,
PVazquez

[Pvazquez]

Just wanted to let everyone know that after excluding the Addon Manager in my antivirus, all my FSDT airports and GSX are working once again. Thank you for the help!!

Regards,
PVazquez