Author Topic: no passengers on gates  (Read 10805 times)

arseny

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no passengers on gates
« on: October 06, 2018, 10:03:15 pm »
passengers are not seen while boarding through the gates at EBBR. What can I do?

cjhffm

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Re: no passengers on gates
« Reply #1 on: October 07, 2018, 12:04:46 am »
I have the same problem..at every airport!

UAL4life

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Re: no passengers on gates
« Reply #2 on: October 07, 2018, 01:08:21 am »
That’s because EBBR uses SODE gates and not GSX-SODE gates. There is a big difference. One would hope we could call GSX SODE something else to avoid confusion but it’s likely that ship has sailed. I’m testing a few work around this weekend if I have time.

cjhffm

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Re: no passengers on gates
« Reply #3 on: October 07, 2018, 09:43:21 am »
But until recently all my airports with SODE (with or without GSX SODE) showed passengers boarding and disembarking through the jetways. Something has changed

arseny

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Re: Re: no passengers on gates
« Reply #4 on: October 07, 2018, 10:06:50 am »
But until recently all my airports with SODE (with or without GSX SODE) showed passengers boarding and disembarking through the jetways. Something has changed
That's right. I had passengers till the last update



« Last Edit: October 07, 2018, 12:22:45 pm by arseny »

cjhffm

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Re: no passengers on gates
« Reply #5 on: October 07, 2018, 11:22:54 am »
so what has changed? Perhaps the developer could enlighten us on this...

cjhffm

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Re: no passengers on gates
« Reply #6 on: October 07, 2018, 11:29:15 am »
I just tested it at LPPT with GSX jetways - no passengers boarded! The status bar goes immediately from 'pilots boarded' to 'XX/XX passengers boarded' but you can't see any passengers or crew in the jetways. It's really frustrating. It would seem that it is broken.

But deboarding works at a remote stand. Then you can see passengers walking to the bus as normal.

The problem is with the jetways.

Help required here

arseny

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Re: no passengers on gates
« Reply #7 on: October 07, 2018, 12:28:24 pm »
GSX jetways work for me but not GSX, SODE jetways dont work
« Last Edit: October 07, 2018, 12:35:40 pm by arseny »

Lotus3xiG3

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Re: no passengers on gates
« Reply #8 on: October 07, 2018, 02:20:11 pm »
Yep, having the same problem here... GSX-placed jetways work, but SODE ones don't after the latest update!

arseny

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Re: no passengers on gates
« Reply #9 on: October 07, 2018, 04:35:44 pm »
Then we have to wait Virtuali's statement about this issue

streichholz

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Re: no passengers on gates
« Reply #10 on: October 07, 2018, 06:50:51 pm »
Count me in. No PAX on airports with SODE Jetways anymore.

cjhffm

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Re: no passengers on gates
« Reply #11 on: October 07, 2018, 07:58:53 pm »
Would be nice to get a response from the developer on this..but I'm patient..

arseny

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Re: Re: no passengers on gates
« Reply #12 on: October 07, 2018, 08:04:42 pm »
Would be nice to get a response from the developer on this..but I'm patient..
Yeah

virtuali

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Re: no passengers on gates
« Reply #13 on: October 08, 2018, 12:49:38 pm »
Would be nice to get a response from the developer on this..but I'm patient..

You cannot expect or demand we would *ALWAYS* reply over the weekends...

In order to give a meaningful reply, all the following must be indicated:

- Is the affected airport use SODE jetways or GSX-SODE jetways (these are jetways replaced BY GSX) ?

- Did the affected ever worked with GSX passengers ?

- Clearly indicate the airport, and if it's not default, clearly indicate who made it.

cjhffm

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Re: no passengers on gates
« Reply #14 on: October 08, 2018, 02:29:28 pm »
- The problem affects *all* SODE-enabled airports and all aircraft, whether replaced by GSX or not.
- Previously, passengers and crew always boarded and disembarked via the jetways. At all SODE or GSX-SODE airports
« Last Edit: October 08, 2018, 02:40:11 pm by virtuali »