Author Topic: GSX Level 2 Control Panel silent crash on launch  (Read 2941 times)

johnsmith0508

  • Newbie
  • *
  • Posts: 9
GSX Level 2 Control Panel silent crash on launch
« on: September 09, 2018, 02:57:47 am »
No matter how hard I've tried, I can't get the Control panel to launch. Looking in event viewer, after I launch it, I get a KERNELBASE.dll error. I have tried re-running live update countless times, as well as a full reinstall of GSX/Addon Manager. I've tried everything that I could think of/found on the forums, but none of them have worked. Full error log pasted below:

Faulting application name: GSX Level 2 Control Panel.exe, version: 1.0.0.0, time stamp: 0x5b92dccf
Faulting module name: KERNELBASE.dll, version: 10.0.14393.1770, time stamp: 0x59bf2bcf
Exception code: 0xe0434352
Fault offset: 0x000daa12
Faulting process id: 0x2c60
Faulting application start time: 0x01d447d8872f0a0a
Faulting application path: C:\Program Files (x86)\Addon Manager\couatl\GSX\GSX Level 2 Control Panel.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 41c73be1-d75d-4c10-8c5d-dd7c9296d78c
Faulting package full name:
Faulting package-relative application ID:

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51400
    • VIRTUALI Sagl
Re: GSX Level 2 Control Panel silent crash on launch
« Reply #1 on: September 09, 2018, 06:54:21 pm »
You like have some issues with some of your simulator registry entries. Have you used something like a Migration too, maybe in the past ?

johnsmith0508

  • Newbie
  • *
  • Posts: 9
Re: GSX Level 2 Control Panel silent crash on launch
« Reply #2 on: September 09, 2018, 07:45:07 pm »
No, I've never used the migration tool. I used to have an FSX:SE install, but I have removed it. I also searched through my registry and removed all pointers to the old path, so I doubt that is still an issue.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51400
    • VIRTUALI Sagl
Re: GSX Level 2 Control Panel silent crash on launch
« Reply #3 on: September 09, 2018, 08:25:29 pm »
I also searched through my registry and removed all pointers to the old path, so I doubt that is still an issue.

Are you sure you searched *all* of them ?

HKEY_CURRENT_USER\Microsoft\Microsoft Games\Flight Simulator\10.0
HKEY_LOCAL_MACHINE\Microsoft\Microsoft Games\Flight Simulator\10.0
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Microsoft Games\Flight Simulator\10.0

johnsmith0508

  • Newbie
  • *
  • Posts: 9
Re: GSX Level 2 Control Panel silent crash on launch
« Reply #4 on: September 09, 2018, 10:03:55 pm »
yup, none of those keys exist in my registry.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51400
    • VIRTUALI Sagl
Re: GSX Level 2 Control Panel silent crash on launch
« Reply #5 on: September 09, 2018, 10:26:14 pm »
The other simulators, like P3D 1, 2, 3 or 4 ? (assuming they are missing), or the FSX Steam one ?

johnsmith0508

  • Newbie
  • *
  • Posts: 9
Re: GSX Level 2 Control Panel silent crash on launch
« Reply #6 on: September 09, 2018, 11:39:58 pm »
The only entries that exist are for P3D v3 and v4, as those are the two simulators I have installed