The addon unknown is causing the Couatl scripting engine to restart! GSX Lv2

[Shamrock727]

I too am experiencing this issue

Which issue ?

Always post your error log, so we can check if it's really the issue discussed here (there are TWO different issues reported here, and BOTH have been fixed), or it's a new different problem that nobody has yet reported.

couatl v3.2 (build 4032)
panic log started on Sun Sep  9 00:46:31 2018

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\parkingDialog.py", line 615, in initJetwayTabs
WindowsError: (3, 'The system cannot find the path specified', u'C:\\Program Files (x86)\\Addon Manager/SimObjects/Misc/FSDT_SODE_jetway/thumbnails\\*.*')
{'Airport': 'EICK', 'User Pos': (51.84322429285403, -8.491338662765243, 154.82 m, 1.81138 m, 241.97117630378628)}

[virtuali]

WindowsError: (3, 'The system cannot find the path specified', u'C:\\Program Files (x86)\\Addon Manager/SimObjects/Misc/FSDT_SODE_jetway/thumbnails\\*.*')

As I suspected, your error is an entirely different issues than the ones reported here and, basically, is reporting something that simply cannot happen: it cannot find a folder we surely install with the installer.

Could you please check if you have it ? It should contain preview images for the jetways to be shown in the editor.

[Shamrock727]

I do not have the specified folder 'FSDT_SODE_jetway' (exists) but '/thumbnails\\*.*' does not.

[virtuali]

I do not have the specified folder 'FSDT_SODE_jetway' (exists) but '/thumbnails\\*.*' does not.

Please clarify this sentence, since it's almost unreadable. Which folder you have, and which you don't ?

Start browsing your files from the Addon Manager\Simobjects\Misc\FSDT_SODE_jetway folder, and then look for the thumbnails folder. Is it there ? Is it full of JPGs ?

[Shamrock727]

Apologies, I should have made my post a lot clearer - the thumbnails folder does not exist inside of the FSDT_SODE_jetway folder or anywhere within the folder tree.

[virtuali]

Apologies, I should have made my post a lot clearer - the thumbnails folder does not exist inside of the FSDT_SODE_jetway folder or anywhere within the folder tree.

That simply cannot happen, since we surely install it with the installer. Try to start the Live Update, it should restore it.

[Shamrock727]

Running Live Update doesn't restore the file.

[virtuali]

Running Live Update doesn't restore the file.

Something is very wrong with your system. I just checked it now, and purposely removed the thumbnails folder, ran Live Update and, sure enough, it restored the folder and all the 63 images files it contains just fine.

Try this, remove this folder:

%APPDATA%\Virtuali\\UpdateCache

and start Live Update again. If that doesn't work, configure your antivirus to exclude the whole Addon Manager folder from scanning, and try again.

[Shamrock727]

Apologies, I should have made my post a lot clearer - the thumbnails folder does not exist inside of the FSDT_SODE_jetway folder or anywhere within the folder tree.

That simply cannot happen, since we surely install it with the installer. Try to start the Live Update, it should restore it.

Reinstalling GSX 2 has restored the thumbnails folder thus fixing the issue within P3D.

Thank you for your help Umberto, much appreciated!