SimConnect Problem - nobody can solve it? **SOLVED**

[anatol14]

Hello,
I use a new Prepar V4 last version/ new win 10 sytem/ only flight simulation prepar V4 PC.
Trying to activate KLAX, the Installation of SimConnect failed.
Some days before, I tried to activate Vertical Reality TAck PAck I sitll got the same problem.
I got these messages:
see picture:
https://w1.minpic.de/i/6dp1/nqxen

confirming the installation option, I got this message

see picture:
https://w1.minpic.de/i/6dp2/15egwd

J.B. from VRS said, it seems not to be a specific addon-problem but no solution at this moment. In the prepar forum same...no solution is to be found.

I cannot register the serials or activate any of my fsdreamteam aiports.

Thank you for any help
kind regards

[virtuali]

Some users succeeded in fixing Simconnect issues this way:

- Restart Windows in SAFE mode

- Remove all Simconnect folders found under the Windows\WinSxS folder

- Restart Windows in normal mode

- Reinstall the SimconnectClient.MSI

[anatol14]

Hello Umberto,
thank you for your answer. I am not a professionel with this. How can I identify those simconnect folders?

[virtuali]

How can I identify those simconnect folders?

They contains simconnect in the folder name.

[anatol14]

tried it but cannot find an win sxs folder ?

[virtuali]

tried it but cannot find an win sxs folder ?

You will probably have to enable viewing system and hidden files folder option:

https://www.laptopmag.com/articles/show-hidden-files-windows

[anatol14]

I found it - in normal mode - but see the result if i searched for the word simconnect: only from today...? Do you think to delete these files in secure winmode will solve the problem?

https://w1.minpic.de/i/6dre/gfz7c

[virtuali]

That's what I said in my previous reply. I cannot *guaranteed* it will fix your problem, but it did for some users.

[anatol14]

to delete was refused - in safe mode - no option to do it as admin?
I realy need these simconnect files to aktivate your sceneries?

[virtuali]

to delete was refused - in safe mode - no option to do it as admin?

I'm sorry, but is should work in Safe mode. However, as I've said, I never tried do it personally: I only read other users saying this fixed their problems with faulty Simconnect installs.

Other things you can try are:

- If you have FSX installer, REPAIR its installation

- Reinstall Windows

I realy need these simconnect files to aktivate your sceneries?

Please don't make it sound as if this is an FSDT sceneries issue. With a corrupted/missing Simconnect, NO ADDON will work, except the simplest ones that don't require any software support modules. You had the same, identical, issue with the VRS add-ons so, clearly you want to have this fixed, otherwise you'll have endless problems with all sort of other add-ons too.

[anatol14]

Umberto, I am an end user as I said and ask for a solution to use the scenery - thats all. Thank you for your attempt to help me!

[virtuali]

Umberto, I am an end user as I said and ask for a solution to use the scenery - thats all.

The issue is, it's not "just" our sceneries which are affected.

If you don't fix your Simconnect installation, ALL your 3rd party addons will have issues or, as I've said, those that use some kind of software module, something you already noticed with VRS, but there will be others too which won't work until you fix the Simconnect.

[anatol14]

Hello Umberto,
looking for solutions for hours and days in the internet I came to the end to renew my win10 and prepar V4. Now everything works. In reflecting the cause of my problem actual I suppose that using original win10 diskcleaner after the last great win10 update (I choosed old system folders too) causes the problem concerning simconnect. So to answer the question from my part is to handle carefully this win10 diskcleaner tool, especially the option concerning clean old system files - WinSxS Folder.
Regards, Thomas