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Author Topic: Can't Purchase  (Read 4967 times)

BOOM

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Can't Purchase
« on: May 12, 2009, 01:34:34 am »
Hello.I recently purchased The Geneva airport which is fantastic btw Thank You! ;D Then that same day I tried to purchase Zurich but was declined on 4 cc. and also by PayPal which has more than enough funds,Any idea what could be wrong? or what I should do next?
Thanks very much
/Patrick/
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                Patrick

virtuali

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Re: Can't Purchase
« Reply #1 on: May 12, 2009, 10:50:07 am »
We don't handle payments so, we don't know of any reason why your payment might have been declined. You need to contact Esellerate support at support@esellerate.net, and give the email address you used to try the purchase.
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BOOM

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Re: Can't Purchase
« Reply #2 on: May 12, 2009, 01:19:12 pm »
OK,Thanks very much! and cheers to you and your team for the fantastic scenery!!!
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BOOM

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Re: Can't Purchase
« Reply #3 on: May 13, 2009, 06:20:56 am »
Umberto,I was able to purchase thanks to the help of Jamie Brown from Esellerate who looked into my problem and corrected something in the database,now I'm able to enjoy your fine scenery. Thanks for your help.
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