Author Topic: GSX and Couatl menu disappear in flight, P3Dv4.2 **SOLVED**  (Read 2770 times)

NMahinK

  • Full Member
  • ***
  • Posts: 116
GSX and couatl work perfectly during the preflight and pushback phase, but during cruise flight, the GSX and couatl menu disappears midflight, but the add on manager is showing. I have tried to replicate this using different aircraft (PMDG 777, Qw 787), and flying different routes (ActiveSky is also in use). This issue has only came up in the past couple weeks. I have also done the instructions in this forum link:

http://www.fsdreamteam.com/forum/index.php/topic,11882.15.html

PC Specs

Windows 10 Home 64-Bit
120GB C:
1 TB D: (All P3D and AddonManager is on this drive)
16 GB Ram
i7-6700 CPU @ 3.4GHz (4 CPUs)
Nvidia GeForce GTX 1060 3GB


« Last Edit: June 27, 2018, 10:17:28 pm by virtuali »

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51443
    • VIRTUALI Sagl
Re: GSX and Couatl menu disappear in flight, P3Dv4.2
« Reply #1 on: June 23, 2018, 05:01:36 am »
Do you have a Couatl.err file in the %APPDATA%\virtuali folder ? If yes, please post its content.

NMahinK

  • Full Member
  • ***
  • Posts: 116
Re: GSX and Couatl menu disappear in flight, P3Dv4.2
« Reply #2 on: June 23, 2018, 09:40:30 am »
couatl v3.2 (build 3997)
panic log started on Fri Jun 22 23:50:05 2018

problem raised by engine or unspecified addon
{'Airport': 'RJAA', 'Requested assistance services at': 'Gate 37', 'User Pos': (35.75912480901246, 140.38414067114445, 45.2912 m, 4.14322 m, 329.8532751246321)}
Deleted Menu SubItem (parentId 82, id 100)
disconnected from SimConnect.
SharedMemInterface created
Couatl is restarting gracefully

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51443
    • VIRTUALI Sagl
Re: GSX and Couatl menu disappear in flight, P3Dv4.2
« Reply #3 on: June 24, 2018, 06:53:18 pm »
Is this FSX ?

NMahinK

  • Full Member
  • ***
  • Posts: 116
Re: GSX and Couatl menu disappear in flight, P3Dv4.2
« Reply #4 on: June 24, 2018, 10:01:05 pm »
Nope, I don't have FSX installed. Only P3Dv4.2, I did have FSX Steam but I uninstalled it a month back.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51443
    • VIRTUALI Sagl
Re: GSX and Couatl menu disappear in flight, P3Dv4.2
« Reply #5 on: June 26, 2018, 05:00:49 am »
Try to configure the antivirus to exclude the Addon Manager folder from scanning, then reinstall GSX.

NMahinK

  • Full Member
  • ***
  • Posts: 116
Re: GSX and Couatl menu disappear in flight, P3Dv4.2
« Reply #6 on: June 27, 2018, 08:15:52 pm »
Try to configure the antivirus to exclude the Addon Manager folder from scanning, then reinstall GSX.

I already had that configured. I updated the P3Dv4.3, and the problem seems to have been solved. the GSX and Couatl menu do not disappear in flight in P3Dv4.3