Crash while using GSX

[stevefocus]

Couatl crashed on calling for catering services. Here is the panic log, it happened at Digital Designs GCTS, any ideas why?


couatl v3.2 (build 3993)
panic log started on Sat Jun 23 11:54:33 2018

problem raised by engine or unspecified addon
{'Airport': 'EGKK', 'Requested assistance services at': 'Gate 12', 'User Pos': (51.15518727636965, -0.16666653282941823, 64.1137 m, 4.37374 m, 348.6700116961195)}
delay =  0 kind 0
delay =  6000 kind 1
Fuel price =  2.075
Total payload:41160 lbs.
Estimated number of passengers =  188
Deleted Menu SubItem (parentId 82, id 101)
Loading airport GCTS from D:\Prepar3D v4\SimMarket\Digital Design-Tenerife South P3Dv4\data\scenery\GCTS_ADEP4_ADE.bgl
Loading user customizations from D:\Prepar3D v4\SimMarket\Digital Design-Tenerife South P3Dv4\data\scenery\gcts-gsx.ini (file is designer-provided and won't be modified in-place)
Added Menu SubItem "Customize airport positions..." (parentId 82, id 102)
12bpilot_sode_environmental_data 423.926 m
Total payload:41160 lbs.
Estimated number of passengers =  188
Requested parking services to Gate T 16
Parked: distance error = -0.75 ft, offtrack error = -0.03 ft, heading error = 0.32 deg
PROGRESSIVE REFUELING requested
Fuel price =  2.075
delay =  0 kind 0
delay =  0 kind 1
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\catering.py", line 198, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 306, in do
  File ".\common\simObjectMoverIK.py", line 414, in run
MemoryError
{'Airport': 'GCTS', 'Requested assistance services at': 'Gate 12', 'Requested parking services to': 'Gate T 16', 'User Pos': (28.046790920120767, -16.57381420862782, 68.1074 m, 4.40442 m, 339.3210432882859)}

[virtuali]

Couatl crashed on calling for catering services. Here is the panic log, it happened at Digital Designs GCTS, any ideas why?

That seems like an error in the scenery AFCAD, like orphaned parkings, overlapping nodes, missing links, etc. Try to open the GCTS_ADEP4_ADE.bgl with ADE, and run the "Fault Finder" tool, it might give some hints on what's wrong with the scenery.

[stevefocus]

Have been getting this crash log over the last couple of days. Have tried using GSX at multiple locations with multiple aircraft.

couatl v3.2 (build 3997)
panic log started on Fri Jul 13 15:33:47 2018

problem raised by engine or unspecified addon
{'Airport': 'KIAD', 'Requested assistance services at': 'Concourse A|Gate 23', 'User Pos': (38.949371983503525, -77.4466091339883, 99.5359 m, 4.43891 m, 192.40965234831452)}
Error: lengths of height, extension, interpintervals parameters do not match, animation will be disabledcouatl v3.2 (build 3997)
panic log started on Fri Jul 13 15:33:47 2018

problem raised by engine or unspecified addon
{'Airport': 'KIAD', 'Requested assistance services at': 'Concourse A|Gate 23', 'User Pos': (38.949371983503525, -77.4466091339883, 99.5359 m, 4.43891 m, 192.40965234831452)}
Error: lengths of height, extension, interpintervals parameters do not match, animation will be disabled

Any help would be appreciated.

[virtuali]

Have been getting this crash log over the last couple of days. Have tried using GSX at multiple locations with multiple aircraft.

Your message indicates you haven't updated GSX, because some objects are outdated. Normally the Live Update should update everything, including objects. Be sure you configure the antivirus to exclude the Addon Manager folder, and run the FSDT Live Update again.

If that is not fixed, could be that you installed the PaintKit a while ago, so you have some of your custom repaints ? The Live Update doesn't update objects added with the PaintKit, so you must download the updated PaintKit again, and redo your changes.