Author Topic: GSX and Addon Manager not appearing in p3d v4 menu SOLVED (Read 9603 times)

Bryan · « **on:** March 30, 2018, 10:16:26 pm »

As subject above, have tried reinstalling GSX and the Addon Manager but no joy. Problems started after latest Coutal update.

I would appreciate if you can help me with this problem.

Bryan.

virtuali · « **Reply #1 on:** March 30, 2018, 10:24:05 pm »

The problem of missing menu items under the Addons menu it's usually caused by one of these:

1) Defective antivirus. Download and install with the Antivirus disabled AND configure the antivirus to exclude the whole Addon Manager folder from scanning BEFORE starting the sim.

OR

2) Missing/Corrupted VC++ libraries in your system. See solution in the "Addon Manager not showing up in P3Dv4 **SOLVED**" thread:

http://www.fsdreamteam.com/forum/index.php/topic,17484.msg122656.html#msg122656

Bryan · « **Reply #2 on:** March 30, 2018, 11:46:19 pm »

Ok carried out suggested steps in your post above but no improvement.

When exiting P3D V4 get an error message about Couatl scripting engine crashing.

Any further suggestions?

Bryan.

virtuali · « **Reply #3 on:** March 30, 2018, 11:59:56 pm »

Quote from: Bryan on March 30, 2018, 11:46:19 pm

When exiting P3D V4 get an error message about Couatl scripting engine crashing.

Please clarify. It's the normal Couatl diagnostic log, which let you see the error details, or it's just a standard Windows crash ?

Bryan · « **Reply #4 on:** March 31, 2018, 12:19:34 am »

Standard windows crash report, the usual with offer to send info to Microsoft.

Bryan.

virtuali · « **Reply #5 on:** March 31, 2018, 12:26:47 am »

Look for the crash in the Windows Event Viewer, under the Application log, and post here the error details.

Bryan · « **Reply #6 on:** March 31, 2018, 12:33:48 am »

Here you go:

Log Name: Application
Source: Application Error
Date: 30/03/2018 23:15:42
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Bryan-PC
Description:
Faulting application name: Couatl.exe, version: 3.2.0.3983, time stamp: 0x5abe4afe
Faulting module name: Couatl.exe, version: 3.2.0.3983, time stamp: 0x5abe4afe
Exception code: 0xc0000005
Fault offset: 0x00056fa4
Faulting process id: 0x2984
Faulting application start time: 0x01d3c87456c3cae1
Faulting application path: C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
Faulting module path: C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe
Report Id: e1f87c59-3467-11e8-825f-fcaa149e3be2
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-03-30T22:15:42.000000000Z" />
<EventRecordID>125951</EventRecordID>
<Channel>Application</Channel>
<Computer>Bryan-PC</Computer>
<Security />
</System>
<EventData>
<Data>Couatl.exe</Data>
<Data>3.2.0.3983</Data>
<Data>5abe4afe</Data>
<Data>Couatl.exe</Data>
<Data>3.2.0.3983</Data>
<Data>5abe4afe</Data>
<Data>c0000005</Data>
<Data>00056fa4</Data>
<Data>2984</Data>
<Data>01d3c87456c3cae1</Data>
<Data>C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe</Data>
<Data>C:\Program Files (x86)\Addon Manager\Couatl\Couatl.exe</Data>
<Data>e1f87c59-3467-11e8-825f-fcaa149e3be2</Data>
</EventData>
</Event>

virtuali · « **Reply #7 on:** March 31, 2018, 12:39:08 am »

That error doesn't give any clues, unfortunately. It's possible to log the startup, to see if it's crashing at some point, or it doesn't even start. Do as follows:

open the Notepad and type the following on a new blank file:

logFile=couatl.log

(please note logFile is written beginning with a lower case L and a capital F )

Save the file as couatl.ini in the %APPDATA%\Virtuali folder, run the sim until you see the crash, then exit. Check your %APPDATA%\Virtuali folder and if there's a Couatl.LOG file there, post its content.

Bryan · « **Reply #8 on:** March 31, 2018, 01:11:34 am »

Followed you instructions, saved the file as couatl.ini, this overwrote the existing .ini in the virtuali folder.
Since then I can't get the crash message, addon manager still does not show in menu.

Bryan.

virtuali · « **Reply #9 on:** March 31, 2018, 01:14:23 am »

Quote from: Bryan on March 31, 2018, 01:11:34 am

Since then I can't get the crash message, addon manager still does not show in menu.

But you should see a Couatl.log then, inside the %APPDATA%\Virtuali folder, after the sim exited. Do you have it ?

Bryan · « **Reply #10 on:** March 31, 2018, 01:27:00 am »

This any good?

Python 2.7.13 Stackless 3.1b3 060516 (default, May 22 2017, 13:45:26) [MSC v.1900 32 bit (Intel)] wxPython 3.0.2.0
couatl v3.2 (build 3983)
log started on Sat Mar 31 00:08:18 2018

connecting to SimConnect...
connected to SimConnect
bglmanx non ready yet, waiting.
Connection with FSX lost (has it crashed?)

Bryan.

virtuali · « **Reply #11 on:** March 31, 2018, 01:30:55 am »

Are you running the P3D Migration tool perhaps ?

You said you have P3D4, but the log shows Couatl is trying to connect to FSX instead, which is the result of the migration tool playing with registry keys and the file executable version, to trick FSX installers to install into FSX.

Bryan · « **Reply #12 on:** March 31, 2018, 01:40:50 am »

Nope, never used it. I do have FSX steam installed, but haven't used it in ages.

As I said earlier GSX was working OK, with some issues, but after the latest update I ended up here.

Bryan.

virtuali · « **Reply #13 on:** March 31, 2018, 01:42:23 am »

Please contact me in private, because I need to send you a special diagnostic version of the program to try.

macbrowndog · « **Reply #14 on:** March 31, 2018, 03:43:41 am »

I have the same problem... after applying the update this morning... Until the latest update GSX has been working fine

I have uninstalled and reinstall (with anitvirus disabled) same problem (No menu)

Please help
Thanks
Andrew

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