Procedure Problem

[BillGradwell]

Good Day

The scenario:

The passengers have deboarded.
All baggae has been off loaded
I call for the catering service and a baggage trolley arrives at the rear door and starts off loading again.
The catering service trucks arrive and drive through the baggae trolley.
Front catering service correct no issue there.

Boeing 737-800 NGX
Microsoft FSX Simulator

[virtuali]

A second loading of baggage is not normal, and nobody ever reported it before. Are you really sure you haven't called for boarding again ? If yes, please indicate precisely the airport and the gate used and, possibly, reproduction steps over a default airport.

[BillGradwell]

Hello Support

I will reproduce the error sequence - found to be at Airports in South Africa and also last airport where problem occurred is RKSS Gimpo South Korea.

While parked at EGLL Gate 139 - request for deboarding - no Jetway - but then no front steps presented. See pics.

[virtuali]

While parked at EGLL Gate 139 - request for deboarding - no Jetway - but then no front steps presented. See pics.

Check the GSX parking customization: if the jetway flag is checked, it means that parking HAS a jetway (GSX read it from the scenery .BGL), which you don't see, because you set the  Scenery Complexity is too low.