Couatl is starting but then disappears

[CMChristian]

Hello together,

i love to use the GSX but after months it suddenly disappears from the addon menu. and i've made no changes to the system!
strange!
so i'm not really amused, because GSX  brings time after time a lot of problems to my flight computer .......
Need really help....working since one week to get this program working but no chance....

I've tried all the stuff .......
- no Firewall active and if......the files couatl.exe and bglanx.dll are extra out of the list to scan.

What GSX do on my computer

Starting up FSX and couatl.exe is loading normally.....i can see it in the task manager
Then choosing any aircraft (couatl still alive)
then choosing airport (couatl is still alive)
after choosing daytime ..... couatl disappears from the list in the task manager

tried also to start the fsx with the default settings "friday harbour" and the trike i can see couatl under the addon menu for 15 seconds
and the the fsx stops for 10 seconds and again it disappears from the addonlist....

i don't know what i can do to get this gsx running......

Thanks for your help ;-)

Christian

[virtuali]

Have you installed the latest Windows Insider Preview Beta ? If yes, it's a confirmed issue, which doesn't happen with the standard version, so there's no fix at this time, other than reversing to the latest official version.

[CMChristian]

Hi Umberto,

thanks for your info......and your work

no i do not have the Windows Insider Preview Beta.
I'm using Windows 7 and i think this windows preview is for win10.

what i've done:
-i deleted/deinstalled all gsx relevant components.
-cleaned the computer (special search programs)
-downloaded the latest full gsx installer
-with msconfig booted the secure windows 7 (no antivirus or anything eldse)
-installed gsx and back to the normal windows
-then problems with msvcp140.dll
-after that i've installed microsoft visual c++ 2015 (64) and (86)
-no more problem messages

it seems all running
-starting fsx
-couatl.exe in task manager is starting
-with the easiest default aircraft and at any default airport starting fsx
-couatl.exe still in the task manager during loading scenery...ok
-then i can see couatl and gsx under addon menu...looks good
-but after 10 seconds it disappears from the addon menu and also coatl disappears from the task manager.

under event manager for the applications i can find this error:

Faulting application name: couatl.exe, version: 3.2.0.3874, time stamp: 0x5a04bc0d
Faulting module name: couatl.exe, version: 3.2.0.3874, time stamp: 0x5a04bc0d
Exception code: 0xc0000005
Fault offset: 0x00023960
Faulting process id: 0x11d0
Faulting application start time: 0x01d360690407910c
Faulting application path: C:\Program Files (x86)\Addon Manager\couatl\couatl.exe
Faulting module path: C:\Program Files (x86)\Addon Manager\couatl\couatl.exe
Report Id: 0272c8af-cc5d-11e7-a55d-bc5ff436608e


Thanks for your help
Christian

[virtuali]

See if you have any the following files:

%APPDATA%\Virtuali\Couatl.err
%APPDATA%\Virtuali\Couatl.log

If yes, post them here. ZIP them and Attach them to a post, do not copy their content in a post.

[CMChristian]

hi umberto....

no sorry there are no files like this.....
only
-CouatlAddons.ini
-KeyMapping.ini
and a
Folder: updateCache
-couatl.md5
-fsdtroot.md5
-GSX_effects.md5
-GSX_simobjekts.md5

[virtuali]

no sorry there are no files like this.....

It means the program hasn't even started, which usually is caused by the antivirus. Are you SURE you excluded the whole Addon Manager folder from scanning ? Please check again.

[CMChristian]

Hi Umberto,

no Antivirus and AddonManager excluded

The newest Info: It seem that GSX is running but...
-there are no vehicles
-the sound is on and works, hearing boarding and all commands
-pushback works as it should
-and if choose "just wrap me there" i find the plane anywhere near the airport in the gras
and last time in the air but not at the choosen gate or parking position"

then i made the update --- nothing new

strange....never happend before ;-)

thanks
christian

[CMChristian]

Hi Umberto.....

any solution in this case?

all the best
Christian

[virtuali]

From your last report, it seems that something has changed in your system so, the program that initially seemed it didn't start, is now working.

It's not clear what do you mean with "pushback works as it should" and "there are no vehicles". Does it mean you have the pushback fully working, but with invisible vehicles ?

[CMChristian]

Hi Umberto,

yes that's correct.
Pushback and sounds are working but the vehicles are not visible.
GhostServiceX ;-)

[CMChristian]

Hi Umberto,

still waiting for your solution.
Would be great, because i can hardly wait to enjoy GSX again with the vehicles visible. ;-)
Thanks
Christian

[virtuali]

Pushback and sounds are working but the vehicles are not visible.

This clearly indicates the problem doesn't have anything to do with GSX (which is running normally), but it's a problem with your graphic settings, which are preventing the vehicles to be seen. Most likely, you applied an undocumented tweak to your FSX.CFG that doesn't work with your system.

See this thread here, which explains how to reset your FSX.CFG file:

http://www.fsdreamteam.com/forum/index.php/topic,16884.msg119618.html#msg119618

[CMChristian]

Hi Umberto,

hope you're well

Now i'm really confused.
Since the last messages i solved the problem and GSX was running well.

Then i made the update like the message in fsx said. After the update, GSX is creating problems again and is not working anymore.
It's after every update.

So now i've tried all the ways i have seen in the forum but nothing worked.
Deinstalled the GSX
Then used a full cleaner so that i can be sure that there are no parts anymore
All Antivirus Programs off.
Downloaded both: current full installer and the add on manager
Installed both.
Then FSX asked me if i trust virtuali (couatl and then bglmanx) and i clicked on yes everytime.

Then i can see in the taskmanager that couatl scipt engine is running
I load an airplane an start FSX
FSX is loading the scenery
During loadingprocess of the scenery i always can see that couatl script engine disappears from the taskmanager
in FSX i can see the add on manager but no couatl or GSX menu.

I've tried so many things and now i'm at the end of my knowledge.

There is no couatl error file under %appdata%

but under the event viewer in windows administrativ tools i can always find the following error events:

Faulting application name: couatl.exe, version: 3.2.0.3894, time stamp: 0x5a37ed5a
Faulting module name: couatl.exe, version: 3.2.0.3894, time stamp: 0x5a37ed5a
Exception code: 0xc0000005
Fault offset: 0x00024ba0
Faulting process id: 0x1348
Faulting application start time: 0x01d3961c59278602
Faulting application path: C:\Program Files (x86)\Addon Manager\couatl\couatl.exe
Faulting module path: C:\Program Files (x86)\Addon Manager\couatl\couatl.exe
Report Id: 089f95a9-0210-11e8-abce-bc5ff436608e

and the next:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: couatl.exe
P2: 3.2.0.3894
P3: 5a37ed5a
P4: couatl.exe
P5: 3.2.0.3894
P6: 5a37ed5a
P7: c0000005
P8: 00024ba0
P9:
P10:

Attached files:

These files may be available here:
C:\Users\winni7\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_couatl.exe_3a2fcdce1be4f89dd844353222a68ac19bda619_0632ef8a

Analysis symbol:
Rechecking for solution: 0
Report Id: 089f95a9-0210-11e8-abce-bc5ff436608e
Report Status: 4



Need your help!

Thanks

[CMChristian]

Hi Umberto!

now i'm really frustrated because of GSX! 

I've tried all the stuff and spent so much time on solving the problem.

What should i do!!!!

Is there a check-software out there to check whats wrong or what is missing on my computer???

GSX is the only software which is making this problems....

Need help!!!!

[virtuali]

Is there a check-software out there to check whats wrong or what is missing on my computer???

Which FSX version you use ? Have you configured the antivirus to exclude the whole Addon Manager program from scanning ?