Author Topic: Strange problem with Couatl **SOLVED**  (Read 2303 times)

Phflies99

  • Newbie
  • *
  • Posts: 5
Strange problem with Couatl **SOLVED**
« on: July 11, 2017, 10:05:28 pm »
Hello,

since a couple of days I get a Windows message asking me with witch app I "want to open this file" everytime I start my computer. The message appears approximately 15 seconds after booting Windows. When I choose an app such as "Editor" in order to open the file, there occurs the following text:

2017-06-03 11:51:37.037   Log opened. (Time zone: UTC+02:00)
2017-06-03 11:51:37.037   Setup version: Inno Setup version 5.5.9 (a)
2017-06-03 11:51:37.037   Original Setup EXE: E:\Programme (x86)\Addon Manager\Couatl_Updater.exe
2017-06-03 11:51:37.037   Setup command line: /SL5="$6092A,253199,169472,E:\Programme (x86)\Addon Manager\Couatl_Updater.exe" /product=GSX /silent /log=C:\Users\Philipp So\AppData\Roaming\Virtuali\UpdateCache\Couatl_Updater.LOG
2017-06-03 11:51:37.037   Windows version: 10.0.14393  (NT platform: Yes)
2017-06-03 11:51:37.037   64-bit Windows: Yes
2017-06-03 11:51:37.037   Processor architecture: x64
2017-06-03 11:51:37.037   User privileges: Administrative
2017-06-03 11:51:37.038   64-bit install mode: No
2017-06-03 11:51:37.040   Created temporary directory: C:\Users\PHILIP~1\AppData\Local\Temp\is-PMHE3.tmp
2017-06-03 11:51:37.043   Extracting temporary file: C:\Users\PHILIP~1\AppData\Local\Temp\is-PMHE3.tmp\idp.dll
2017-06-03 11:51:37.105   taskName Updating Live Update cache files
2017-06-03 11:51:37.330   taskName Updating Addon Manager files
2017-06-03 11:51:37.330   cacheFolder set to C:\Users\Philipp So\AppData\Roaming\virtuali\UpdateCache\
2017-06-03 11:51:37.330   cacheFile set to C:\Users\Philipp So\AppData\Roaming\virtuali\UpdateCache\fsdtroot.md5
2017-06-03 11:51:37.330   cacheFileName set to fsdtroot.md5
2017-06-03 11:51:37.330   File cache C:\Users\Philipp So\AppData\Roaming\virtuali\UpdateCache\fsdtroot.md5 loaded
2017-06-03 11:51:37.336   local file bglmanx_aerosoft.dat matches remote file, skipping update.
2017-06-03 11:51:37.338   local file bglmanx.dat matches remote file, skipping update.
2017-06-03 11:51:37.340   local file Couatl_Updater.exe missing or not matching, updating it...
2017-06-03 11:51:37.340   http://update.fsdreamteam.com/setup/fsdtroot/Couatl_Updater.exe E:\Programme (x86)\Addon Manager\Couatl_Updater.exe added.
2017-06-03 11:51:37.348   local file FSdt_install_guide.pdf matches remote file, skipping update.
2017-06-03 11:51:37.352   local file bglmanx_fbeam.dat matches remote file, skipping update.
2017-06-03 11:51:37.354   local file Couatl_Updater2.exe matches remote file, skipping update.
2017-06-03 11:51:37.359   local file bglmanx.dll matches remote file, skipping update.
2017-06-03 11:51:37.361   local file bglmanx_fsdt.dat matches remote file, skipping update.
2017-06-03 11:51:37.364   local file bglmanx64.dll matches remote file, skipping update.
2017-06-03 11:51:37.364   local file bglmanx_qwings.dat matches remote file, skipping update.
2017-06-03 11:51:37.401   Executing E:\Programme (x86)\Addon Manager\Couatl_Updater2.exe /product=GSX /silent /log=C:\Users\Philipp So\AppData\Roaming\Virtuali\UpdateCache\Couatl_Updater2.LOG
2017-06-03 11:51:44.117   Error 1 running E:\Programme (x86)\Addon Manager\Couatl_Updater2.exe which means Unzulässige Funktion
2017-06-03 11:51:44.117   Message box (OK):
                          Error 1 running E:\Programme (x86)\Addon Manager\Couatl_Updater2.exe which means Unzulässige Funktion
2017-06-03 11:51:47.700   User chose OK.
2017-06-03 11:51:47.700   Starting the installation process.
2017-06-03 11:51:47.701   Installation process succeeded.
2017-06-03 11:51:47.702   Need to restart Windows? No
2017-06-03 11:51:47.703   Deinitializing Setup.
2017-06-03 11:51:47.705   Log closed.


The only product I have installed at the moment is GSX.
I really don´t know what causes this problem and I appreciate every kind of help.

Best regards

Philipp
« Last Edit: July 13, 2017, 09:20:58 am by virtuali »

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51400
    • VIRTUALI Sagl
Re: Strange problem with Couatl
« Reply #1 on: July 12, 2017, 11:23:26 am »
The problem doesn't have anything to do with Couatl or any of our software, which doesn't set anything to start with Windows.  Some else in your system is trying to open an (old, because it's from June 3rd) FSDT Live Update log, and for some reason is asking that question at every Windows startup.

Either it's some kind of strange antivirus interference, or you must have placed something in the Windows startup, but I can't really see how this could happen.

Check the Windows Task Manager, under the "Startup" tab, you will see all the programs that are being started with Windows, and disable the ones that shouldn't be there. I assure you we haven't put anything there with our installer.

Phflies99

  • Newbie
  • *
  • Posts: 5
Re: Strange problem with Couatl
« Reply #2 on: July 12, 2017, 06:54:19 pm »
You are right, there was a misplaced file in my autostart-menu. I have no clue how it got there, but thank you very much for your help.
I am sorry for the inconvenience, as I could have thought of this myself.

Again thank you for your patience, your doing a really good job on supporting all these people!