Author Topic: Purchased Scenery from Sim-Planet...Now what?  (Read 5559 times)

jyilmaz17

  • Newbie
  • *
  • Posts: 5
Purchased Scenery from Sim-Planet...Now what?
« on: June 02, 2017, 01:55:55 am »
Hello all,

I purchased the JFK v1 from SimPlanet and wanted to upgrade to v2 with the discounts that are offered for upgrading and noticed that SimPlanet is no longer in business. My question is can I get a discount for the upgrade to v2 even though the company I purchased from is no longer in business? Would like a response from FSDT if possible.

Thanks

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Purchased Scenery from Sim-Planet...Now what?
« Reply #1 on: June 02, 2017, 02:01:22 am »
Contact us by email, please.

jyilmaz17

  • Newbie
  • *
  • Posts: 5
Re: Purchased Scenery from Sim-Planet...Now what?
« Reply #2 on: June 02, 2017, 02:19:05 am »
I tried to contact but the link on the website does nothing and I don't see a support email listed anywhere.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Purchased Scenery from Sim-Planet...Now what?
« Reply #3 on: June 02, 2017, 02:20:21 am »
I tried to contact but the link on the website does nothing and I don't see a support email listed anywhere.

You can just copy the link and insert it into you mail program. And, there's an email link just here, under my forum avatar.

jyilmaz17

  • Newbie
  • *
  • Posts: 5
Re: Purchased Scenery from Sim-Planet...Now what?
« Reply #4 on: June 02, 2017, 02:25:53 am »
Thank you. Just sent the email.

jyilmaz17

  • Newbie
  • *
  • Posts: 5
Re: Purchased Scenery from Sim-Planet...Now what?
« Reply #5 on: June 05, 2017, 03:16:05 am »
I tried to contact but the link on the website does nothing and I don't see a support email listed anywhere.

You can just copy the link and insert it into you mail program. And, there's an email link just here, under my forum avatar.

Still have not heard from you guys. Is it because of the weekend?

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51439
    • VIRTUALI Sagl
Re: Purchased Scenery from Sim-Planet...Now what?
« Reply #6 on: June 05, 2017, 03:18:50 am »
Still have not heard from you guys. Is it because of the weekend?

What do you think ? We'll obviously deal with this, as soon as possible.

jyilmaz17

  • Newbie
  • *
  • Posts: 5
Re: Purchased Scenery from Sim-Planet...Now what?
« Reply #7 on: June 09, 2017, 01:11:30 am »
Just as an update....still waiting.