Errormessage after finishing P3Dv4

[Kai-Uwe]

hello,

after finishing P3Dv4 I get an errormessage regarding bglman64.dll. I installed KCLT, GSX and the addon-manager. Furthermore I tried several gates to test if they are moving (A7, B10). But I only can see the message in green (upper left corner), that for this postion no moveable gates are available. Is there a gate there I can test moving?

Kai

[virtuali]

The precise, exact, text of the error message, please.

[Kai-Uwe]

Yes, here it is:

Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.0.23.21468, Zeitstempel: 0x59279be2
Name des fehlerhaften Moduls: bglmanx64.dll_unloaded, Version: 0.0.0.0, Zeitstempel: 0x592dca0a
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000007fecbe48c50
ID des fehlerhaften Prozesses: 0x1648
Startzeit der fehlerhaften Anwendung: 0x01d2dace6e774d5f
Pfad der fehlerhaften Anwendung: D:\Prepar3D v4\Prepar3D.exe
Pfad des fehlerhaften Moduls: bglmanx64.dll
Berichtskennung: 2862afc6-46c2-11e7-8417-902b343dda5e

one file from appdata\local is attached.

Just another thing I just recognized: in V3 KCLT, concourse A, Gate 4 I can use the jetway via GSX-menu, point 6 (operating jetways) with no problems. In V4 it tells me that there is no operable jetway at this place (or something in that way; I don't remember the exact words). Is it because I'm using the constellation because there is no boeing or airbus avaulable, not yet?

Kai

[virtuali]

Check the following key in the registry editor ( REGEDIT )

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers

And see if you have anything for Prepar3D.EXE. If you have, remove that line (the one that contains Prepar3D.exe ), and try reinstalling now.

[Kai-Uwe]

I'll do that. Reinstall: addon manager or GSX?

Kai

[virtuali]

Just the addon manager should be enough.

[Kai-Uwe]

I installed both of them; after deleting several lines in regedit. Unfortunately the crash exists furthermore. Accidentially I found out that if couatl is not started by the sim (it happens one time) the sim exits without a crash.
The gate is still unusable; i attach a picture where you can see that.

Kai

[virtuali]

The gate is still unusable; i attach a picture where you can see that.

If you see the message about the gate being unusable, it means that all the software is working correctly, since the message comes from GSX, so it's clearly working, otherwise it wouldn't be able to give the message.

The message means that, on that parking position, with that airplane, the jetway cannot physically reach the airplane door. That's how SODE works: instead of breaking up the jetway or cause visual anomalies, it will just refuse to move it, if it knows it won't be able to reach the door.

So, GSX is just telling you what SODE told it about the jetway in that particular spot/airplane/door combination.

[Kai-Uwe]

Ah, I see .
That's why I have in V3, with a Boeing, at the same gate moveable jetways and the Constellation, in V4 doesn't support that. Everything clear!

Now  the problem with crashing after exit the sim still remains:(. Maybe you have a further tipp to fix that?

Kai

[Kai-Uwe]

Just did a FSDT-liveupdate and: voila! the error is gone! The sim finishs now like V3; thank you very much for your steady improving of our hobby!

Kai