Author Topic: Unable to install the product GSX P3D v3  (Read 2556 times)

Pierrot727

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Unable to install the product GSX P3D v3
« on: May 23, 2017, 12:45:45 pm »
Hello,

I'm unable to install for the moment the product :
- i have windows 10 64b last version
- P3D v3
- last version of program downloaded 3 times, to check possible corruption ...

Description:
When i launch the installation (in admin mode, UAC desactived, no antivirus), everything works well until SODE is closed.

Every screen of the installation are joined.

I don't know if i miss something but really i don't find the problem.

Thanks for your help

r.

Pierre

virtuali

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Re: Unable to install the product GSX P3D v3
« Reply #1 on: May 23, 2017, 05:51:28 pm »
The error it's caused by another defective installer of another product, which has mistakenly changed the file encoding, without changing the XML header accordingly so, in your case, one of the file was encoded as UTF-8 and the other was encoded in UTF-8 with a BOM mark, but both XML headers still indicated the Windows 1252, which is the default for FSX.

This, of course, resulted in an illegal XML file, since the header doesn't match the actual encoding of the file and, since our installers correctly ask to Windows if the XML file is legal BEFORE trying to change it (if it didn't, the file would be easily corrupted even more), when a corrupted XML file is found, you are issued with the error, so the installation will not continue until you fix the errors.

There has been reports that an old version of Active Sky caused this corruption, but it was fixed later releases.

As discussed in all other threads related to this error, the solution is to open the files with a text editor that allows you to change the file encoding and save it back. The free Notepad++ program can do this: download it, open the files, than save them back using ANSI encoding

https://notepad-plus-plus.org/

Pierrot727

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Re: Unable to install the product GSX P3D v3
« Reply #2 on: May 24, 2017, 01:45:47 pm »
Thanks, fixed.

2 files were corrupted (but i check the 4), used notepad++, menu>encoding, convert to ainsi, saved : fixed

Check for the both the EXE.XML and DLL.XML files in both locations supported by P3D:

%APPDATA%\Lockheed Martin\Prepar3d V3\DLL.XML
%APPDATA%\Lockheed Martin\Prepar3d V3\EXE.XML

%PROGRAMDATA%\Lockheed Martin\Prepar3d V3\DLL.XML
%PROGRAMDATA%\Lockheed Martin\Prepar3d V3\EXE.XML