Here is the information:
Twice now at Hong Kong, I have requested everything in the proper order, Catering->refueling->Boarding
The problem is not the boarding, but the baggage. It sticks as in the loaders do not go up and the baggage tugs do not move from their position. I have tried it from a closed cargo doors until after refueling, I have also closed reopened (repeat) and nothing seems to work. Meanwhile the "people" are boarding the aircraft.
I am using a PDMG 777-200LR as my aircraft.
I have attached the screenshot of the problem.
Anyone else having this issue?