Author Topic: Catering is not working  (Read 3984 times)

Mister X

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Catering is not working
« on: November 05, 2016, 08:39:02 pm »
Hi,

I have a problem with my catering services because every time after I requested them there is an error which said that couatl quitted. I tried to reinstall gsx but that was useless. The other services like boarding, puschback, etc. are working completely normal. I`ve got this since I downloaded the latest updater.

Thanks for the help.

The error message looks like this:

couatl v3.1 (build 3536)
panic log started on Sat Nov 05 20:20:09 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\catering.py", line 198, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 229, in do
  File "couatl\common\simObjectMoverIK.py", line 344, in run
AttributeError: 'NoneType' object has no attribute 'requestData'
{'Airport': 'EDDB', 'Requested assistance services at': 'Gate C 3', 'User Pos': (52.360477447565806, 13.50973224639301, 49.0515 m, 4.05152 m, 4.889994086989203)}


virtuali

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Re: Catering is not working
« Reply #1 on: November 06, 2016, 03:48:56 pm »
I have a problem with my catering services

Already discussed and solved with a fix to download in the thread named "Catering Services not available for this aircraft **SOLVED**"

http://www.fsdreamteam.com/forum/index.php/topic,14302.msg105651.html#msg105651

Mister X

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Re: Catering is not working
« Reply #2 on: November 18, 2016, 04:33:55 pm »
I put the new file in the right folder but I´ve got the same problem. But if start at non Eu and non US Airport everything is fine.

virtuali

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Re: Catering is not working
« Reply #3 on: November 19, 2016, 12:07:52 am »
I'm sorry, but I cannot replicate the problem, nobody else reported it before, and everybody that installed the fix, confirmed the catering is working.

In fact, you weren't even supposed to see *that* error, which simply shouldn't happen, if were only supposed to see a message (with no error), there's no catering vehicle available, which is solved by the fix.

That error looks more as if some kind of other external program has removed the GSX catering as soon as it was created, which is quite strange.

Mister X

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Re: Catering is not working
« Reply #4 on: November 27, 2016, 03:44:34 pm »
Thats possible because AES was installed parallel to gsx. Now I removed it but the problem is still there. So what can I do to fix it.

virtuali

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Re: Catering is not working
« Reply #5 on: November 28, 2016, 09:46:12 am »
Thats possible because AES was installed parallel to gsx. Now I removed it but the problem is still there. So what can I do to fix it

Maybe it's FSUIPC which is removing the objects ? See here:

http://www.fsdreamteam.com/forum/index.php/topic,6274.msg54992.html#msg54992

Mister X

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Re: Catering is not working
« Reply #6 on: November 30, 2016, 06:40:16 pm »
No, thats impossible because I don´t have FSUI on my Computer. Maybe it was installed with AES but I don´t remember removing it.

Mister X

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Catering is not working
« Reply #7 on: November 30, 2016, 06:44:35 pm »
I just found out that if I use a small plane for example a Maule everything is working (with the small vehicles). Maybe it helps ???

virtuali

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Re: Catering is not working
« Reply #8 on: November 30, 2016, 07:36:07 pm »
I cannot replicate the problem, and I never use small planes. The error looks like something else is removing the objects as soon they are created.