Gate D4 SODE Jetway not working with PMDG 777

[captain420]

It reports that Gate D4 supports this feature because it says JS in the GSX Menus, but when I try to activate the feature, nothing happens. Also my plane seems to be parked at a distance and not right up to the windows of the terminal building.

[pilot3033]

What airport?

[captain420]

Sorry, I posted this in the KIAH forum, but I guess it got moved.

KIAH. Seems like I can't park my PMDG 777 anywhere at this airport that will have working SODE jetways.

[virtuali]

I'm sorry, but I'm away from office until August 19th, so I cannot check it but, I assure you the SODE jetways are working at KIAH.

Your explanation of the problem is not very clear: you say "nothing happens", but that's not what is supposed to happen, even if there's a problem with calculating the jetway animation, for example if you parked the plane too far or too close. You should at least see a message from GSX saying the jetway cannot operate, not just "nothing". Are you seeing such message ?