Author Topic: Couatl.exe crash  (Read 3614 times)

Daviti Abesalashvili

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Couatl.exe crash
« on: July 29, 2016, 07:33:29 am »
Hello. I have problem with Couatl.exe. When I start FSX in add-on menu there are couatl and I can also open GSX window to operate some processes but after I press one of then it just disappears, no crash reports or any other errors. I checked task manager and there are no couatl.exe as well.

virtuali

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Re: Couatl.exe crash
« Reply #1 on: July 29, 2016, 01:41:03 pm »
it just disappears, no crash reports or any other errors.

It's not possible you wouldn't see any error report. At least, you should have either:

- A Windows crash report in the Event Viewer, under the Application log

AND/OR

- A Couatl.err file in the %APPDATA%\Virtuali folder, or a Couatl.LOG file in the same folder if you have logging enabled in the Troubleshooting page of the GSX Settings.

Daviti Abesalashvili

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Re: Couatl.exe crash
« Reply #2 on: July 30, 2016, 09:55:34 am »
There are no error log files in virtuali folder, but I have error log in event viewer:
Quote
Faulting application name: couatl.exe, version: 2.0.0.2356, time stamp: 0x52702856
Faulting module name: couatl.exe, version: 2.0.0.2356, time stamp: 0x52702856
Exception code: 0xc0000005
Fault offset: 0x00002956
Faulting process id: 0xfc
Faulting application start time: 0x01d1e958a7cdcee9
Faulting application path: D:\Microsoft Flight Simulator X\fsdreamteam\couatl\couatl.exe
Faulting module path: D:\Microsoft Flight Simulator X\fsdreamteam\couatl\couatl.exe
Report Id: bb63b3c1-81ae-4a37-9700-ae7fe8db0d05
Faulting package full name:
Faulting package-relative application ID:

virtuali

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Re: Couatl.exe crash
« Reply #3 on: July 30, 2016, 05:43:37 pm »
There are no error log files in virtuali folder, but I have error log in event viewer:

Faulting application name: couatl.exe, version: 2.0.0.2356, time stamp: 0x52702856
Faulting module name: couatl.exe, version: 2.0.0.2356, time stamp: 0x52702856

Your version of the program is dramatically outdated, it's something from years ago!

Download and install the current GSX installer now, you are running with a very old program which is missing 50% of the features of the current one, and we don't even know if it will ever work on current OS versions...
« Last Edit: August 01, 2016, 02:06:29 pm by virtuali »

Daviti Abesalashvili

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Re: Couatl.exe crash
« Reply #4 on: July 31, 2016, 02:42:33 pm »
I updated to last version but problem wasn't fix. I performed clean installation of FSX and now I has working GSX. I don't know what caused problem maybe some file was corrupted? Thank you by the way.

virtuali

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Re: Couatl.exe crash
« Reply #5 on: August 01, 2016, 02:08:57 pm »
I updated to last version but problem wasn't fix. I performed clean installation of FSX and now I has working GSX. I don't know what caused problem maybe some file was corrupted? Thank you by the way.

I can't say which exact file in FSX was missing/corrupted but, of course, since it was fixed by reinstalling FSX, the only sure thing that it was an FSX problem that didn't had anything to do with GSX, that was just affected by it.

Maybe the Simconnect libraries or the VC++ runtime libraries, which are required by all 3rd party addon modules.