Prepar3D 3.3.5 Crash to desktop

[Citroene]

Hello Everyone

I trying to fly for 2 days from EBBR BRUSSELS NATIONAL to MMUN CANCUN MEXICO with the PMDG 777-200LR
During the descent to MMUN I get a crash to desktop with no error ? I get very frustrated. flying 20 hours for nothing

i found this in the Windows Logbook

Code: [Select]

Naam van toepassing met fout: couatl.exe, versie: 3.1.0.3527, tijdstempel: 0x578f9855
Naam van module met fout: ntdll.dll, versie: 6.1.7601.23418, tijdstempel: 0x5708a73e
Uitzonderingscode: 0xc0000374
Foutoffset: 0x000ce843
Id van proces met fout: 0xb14
Starttijd van toepassing met fout: 0x01d1e4c00c67c9a2
Pad naar toepassing met fout: F:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fsdreamteam\couatl\couatl.exe
Pad naar module met fout: C:\Windows\SysWOW64\ntdll.dll
Rapport-id: d12577e1-50fa-11e6-9e45-d05099267141

Code: [Select]

Version=1
EventType=APPCRASH
EventTime=131139499181389421
ReportType=2
Consent=1
UploadTime=131139499181679437
ReportIdentifier=3e613660-52a1-11e6-8914-d05099267141
IntegratorReportIdentifier=3e61365f-52a1-11e6-8914-d05099267141
WOW64=1
Response.BucketId=925734132
Response.BucketTable=25
Response.type=4
Sig[0].Name=Naam van de toepassing
Sig[0].Value=couatl.exe
Sig[1].Name=Versie van toepassing
Sig[1].Value=3.1.0.3527
Sig[2].Name=Tijdstempel van toepassing
Sig[2].Value=57923ce0
Sig[3].Name=Naam van foutmodule
Sig[3].Value=StackHash_0a9e
Sig[4].Name=Versie van foutmodule
Sig[4].Value=0.0.0.0
Sig[5].Name=Tijdstempel van foutmodule
Sig[5].Value=00000000
Sig[6].Name=Uitzonderingscode
Sig[6].Value=c0000005
Sig[7].Name=Uitzonderingsmarge
Sig[7].Value=7ebd001c
DynamicSig[1].Name=Versie van besturingssysteem
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Landinstelling-id
DynamicSig[2].Value=2067
DynamicSig[22].Name=Aanvullende informatie 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Aanvullende informatie 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Aanvullende informatie 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Aanvullende informatie 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=F:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fsdreamteam\couatl\couatl.exe
UI[3]=Couatl™ Scripting Engine for FSX//ESP werkt niet meer
UI[4]=U kunt online naar een oplossing voor het probleem zoeken.
UI[5]=Online naar een oplossing zoeken en dit programma sluiten
UI[6]=Later online naar een oplossing zoeken en dit programma sluiten
UI[7]=Het programma sluiten
LoadedModule[0]=F:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fsdreamteam\couatl\couatl.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\user32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\oleaut32.dll
LoadedModule[15]=C:\Windows\syswow64\ole32.dll
LoadedModule[16]=C:\Windows\syswow64\shell32.dll
LoadedModule[17]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[18]=C:\Windows\system32\version.dll
LoadedModule[19]=C:\Windows\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.61259.0_none_55f5ecdc14f60568\SimConnect.dll
LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[21]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[22]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[23]=C:\Windows\syswow64\NSI.dll
LoadedModule[24]=C:\Windows\system32\SHFOLDER.dll
LoadedModule[25]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[26]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[27]=C:\Windows\syswow64\WININET.dll
LoadedModule[28]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[29]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[30]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[31]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[32]=C:\Windows\syswow64\iertutil.dll
LoadedModule[33]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[34]=C:\Windows\syswow64\USERENV.dll
LoadedModule[35]=C:\Windows\syswow64\profapi.dll
LoadedModule[36]=C:\Windows\system32\MSVCP120.dll
LoadedModule[37]=C:\Windows\system32\MSVCR120.dll
LoadedModule[38]=C:\Windows\system32\apphelp.dll
LoadedModule[39]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[40]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[41]=C:\Windows\system32\MPR.dll
LoadedModule[42]=C:\Windows\system32\IMM32.DLL
LoadedModule[43]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc\comctl32.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=925734132/nBucketTable=25/nResponse=1/n
FriendlyEventName=Werkt niet meer
ConsentKey=APPCRASH
AppName=Couatl™ Scripting Engine for FSX//ESP
AppPath=F:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fsdreamteam\couatl\couatl.exe

my system

Windows 7 Home
Intel I7 4790@4.7GHZ
Asrock Fatality Z97X Killer
AMD Radeon R9 280X
16 GB kingston HyperX
SSD120GB for windows
SSD250GB for Prepar3D
1TB HDD for program's and data

[virtuali]

I trying to fly for 2 days from EBBR BRUSSELS NATIONAL to MMUN CANCUN MEXICO with the PMDG 777-200LR During the descent to MMUN I get a crash to desktop with no error ? I get very frustrated. flying 20 hours for nothing

Your problem is not caused by any of our products or GSX. Yes, I can understand that, just because you see a crash report from Couatl.exe, you are assuming it was the cause but in fact,  it's the victim of it.

You said you had a Crash to Desktop and Couatl.exe, by definition, being an external .EXE, CANNOT (not even in theory) crash your sim. Only an in-process .DLL, like an airplane Gauge for example, can do that.

So, the crash log only indicates that, your sim crashed to the Desktop ( it would have crashed anyway ), most likely because it exhausted its memory after a long flight, and BECAUSE of this, the sudden shutdown made Couatl.exe to crash, most likely because it was never able to receive message from the sim announcing a shutdown so it could shutdown itself properly.

[Citroene]

Okey Thx for the answer, i'm looking further.

Kind regards