Author Topic: Couatl error **SOLVED**  (Read 4276 times)

Pat Mussotte

  • Newbie
  • *
  • Posts: 9
Couatl error **SOLVED**
« on: July 12, 2016, 09:08:21 am »
Hello Virtuali this is Pat!
I upgrade my computer from Windows 8.1 to Windows 10, after you told me I got a virus(After a teamviewer session). I have reinstalled all my FSX-SE stuff after the upgrade and of course GSX and KFLL. For the reinstall of GSX and KFLL I Stopped my antivirus protection(Windows Defender)and I created exclusion in Defender for the bglmanx.dll files and the Couatl.exe. I got a Couatl error today when I wanted to use a "followme". The  log error says:

couatl v3.1 (build 3510)
panic log started on Mon Jul 11 17:26:19 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\GSX\parkingServices\followMe.py", line 553, in run
  File "couatl\common\simObjectMoverIK.py", line 349, in run
  File "couatl\common\simObjectMoverIK.py", line 202, in smoothPath
  File "couatl\common\line.py", line 9, in __init__
ZeroDivisionError: float division by zero
{'Requested FollowMe to': 'Gate 1', 'Airport': 'KSTS', 'Requested assistance services at': 'Gate 1', 'User Pos': (38.510962260290995, -122.8092931691016, 39.5931 m, 1.49307 m, 90.44018633535256)}


Any reason?

Thank you for helping

Regards

Pat
« Last Edit: July 14, 2016, 06:07:45 pm by virtuali »

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51435
    • VIRTUALI Sagl
Re: Couatl error
« Reply #1 on: July 12, 2016, 11:27:39 am »
The antivirus doesn't have anything to do with this. If the antivirus is a problem, the program will not run.

I assume your error only happens on that airport, because it looks like a problem in the scenery AFCAD, like unconnected or overlapped nodes, orphaned parkings, etc.

Does it happen on a default airport or an FSDT airport ?

Pat Mussotte

  • Newbie
  • *
  • Posts: 9
Re: Couatl error
« Reply #2 on: July 12, 2016, 12:37:26 pm »
Hi Umberto!
It happened yesterday and I didn't try yet with another airport! I'll do may be today if I have time and I 'll let you know!

Cheers

Psin

  • Newbie
  • *
  • Posts: 13
Re: Couatl error
« Reply #3 on: July 14, 2016, 11:28:29 am »
Hi,

I confirm this problem too, in P3D V2.4, airport Aalborg.

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51435
    • VIRTUALI Sagl
Re: Couatl error
« Reply #4 on: July 14, 2016, 12:20:30 pm »
I confirm this problem too, in P3D V2.4, airport Aalborg.

It's a default airport ? If yes, please indicate the airplane used, and the gate used.

Psin

  • Newbie
  • *
  • Posts: 13
Re: Couatl error
« Reply #5 on: July 14, 2016, 03:08:39 pm »
Well, it appears every time at every airport now, since the last live update.

The message is :

couatl v3.1 (build 3510)
panic log started on Thu Jul 14 15:03:10 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 61, in switchToState
  File "couatl\GSX\assistanceServices\__init__.py", line 743, in enter
  File "couatl\common\criticalsection.py", line 23, in _synchronized
  File "couatl\GSX\assistanceServices\__init__.py", line 141, in requestVehicles
  File "couatl\GSX\__init__.py", line 810, in prepareGate
  File "couatl\GSX\__init__.py", line 749, in removeOtherSimobjects
  File "couatl\GSX\__init__.py", line 773, in _removeSimobjectsAtGate
AttributeError: 'NoneType' object has no attribute 'createdByCouatl'
{'Airport': 'KDEN', 'Requested assistance services at': 'Gate P 14', 'User Pos': (39.85401057316478, -104.66814011375604, 1656.87 m, 1.50542 m, 263.7300246951754)}

Psin

  • Newbie
  • *
  • Posts: 13
Re: Couatl error
« Reply #6 on: July 14, 2016, 03:28:06 pm »
Well, I downloaded the las AddON Manager on the site and it works now, also for the default ground vehicles which were not supressed : they are now.

Pat Mussotte

  • Newbie
  • *
  • Posts: 9
Re: Couatl error **SOLVED**
« Reply #7 on: July 15, 2016, 06:39:48 pm »
Hi Virtuali!
It is solved now for me who opened this topic. I re-tried the "Follow me" at ORBX KSTS and I get the same error message so I tried it at FSDT KFLL and this time it worked fine. Maybe some incompatibility with other third party airports!

Please Psin don't appropriate topic of others, open your own if you have a problem, may be it's different from mine!

Best regards

Pat Mussotte

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51435
    • VIRTUALI Sagl
Re: Couatl error
« Reply #8 on: July 15, 2016, 11:02:57 pm »
Well, it appears every time at every airport now, since the last live update.

The message is :

couatl v3.1 (build 3510)

Your Couatl.exe is NOT the current version, because you skipped to update the Stand-Alone Addon Manager when you were prompted. Download and install the current Stand-Alone Manager.