GSX has stopped working in FSX-SE

[jtbetteridge]

If I have done everything as above correctly, which I believe I have, what else can I try.  Is there anyway that I can check the installation folders/files for example?
If SODE is working ok on the menu, and also ASN weather, then it implies that the GSX installation has gone wrong somehow?

[virtuali]

Could you please try to download the full GSX installer now ? We just updated it.

[jtbetteridge]

OK.  I'll do the whole routine including all the above advice re  antivirus

[jtbetteridge]

OK, I downloaded it, it installed OK and I got the questions when FSXSE started, but then FSX crashed and I got a warning about a problem with the bglmanx.dll.  Tried to start FSX again and it crashed see screnshot attached

[virtuali]

OK, I downloaded it, it installed OK and I got the questions when FSXSE started, but then FSX crashed and I got a warning about a problem with the bglmanx.dll.  Tried to start FSX again and it crashed see screnshot attached

I cannot open your attachement. Was it a screenshot ? If yes, why you sent an MS *Word* file ? Just sent the image. However, it's not really needed.

The bglmanx.dll error is a fake error, and it might appear the first time you trust an updated module.

Try to reinstall after a Windows restart.

[jtbetteridge]

I'm sorry, got the same error message and it crashed out when i said run  with that file.
It says there's a problem with the bglmanx.dll and recommends running without it or disabling it.

[virtuali]

I'm sorry, got the same error message and it crashed out when i said run  with that file. It says there's a problem with the bglmanx.dll and recommends running without it or disabling it.

Doesn't happen and nobody reported it. Do exactly the opposite as the message suggests to do: ALLOW the program to run. And, as I've said, try to reinstall after a Windows restart.

And, be absolutely sure you don't have an antivirus interfering.

[jtbetteridge]

I did a allow, it crashed FSX. I'm reporting it.
Why don't you believe what I'm telling you

[virtuali]

I did a allow, it crashed FSX. I'm reporting it.

Why don't you believe what I'm telling you

Why you think I don't "believe you" ?? I believe it's happening to you, but it's happening to you and you only, that's what I meant. The two proposed solutions:

1) Do exactly the opposite as the message suggests to do: ALLOW the program to run. And, as I've said, try to reinstall after a Windows restart.

AND

2) Be absolutely sure you don't have an antivirus interfering.

Will surely fix it.

[jtbetteridge]

I'm away for a few weeks so will try again when I get back, thanks.

[jtbetteridge]

Hello again

I've now done all of your instructions again; checked and confirmed the path is correct, uninstalled gsx, downloaded the new installer fromn the website, turned off the antivirus, installed, excluded the folders.....all as per your instructions.

Still no GSX on the menu.

Sorry.  I would like more help?

Thanks

[virtuali]

Still no GSX on the menu.

Are you still getting the error message you reported before, or you are just missing the Addon Manager and GSX menus ?

[jtbetteridge]

No error messages, just no GSX or addon manager on the menu

[virtuali]

No error messages, just no GSX or addon manager on the menu

A problem with antivirus is the most common cause for missing Add-on Manager or Couatl and GSX menus so, first try the following procedure:

- Go into Control Panel, Uninstall GSX and reply YES to the questions "Do you want to remove the Addon Manager ?" and reply YES to the question "Do you want to remove the Couatl script engine ?"

- TURN YOUR ANTIVIRUS OFF.

With the antivirus still disabled, reinstall GSX. Use the latest full GSX installer on our site.

- BEFORE launching FSX, configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\Couatl.exe

- Now you can turn your Antivirus on, and launch FSX

- Note if FSX asks permission to run the Addon Manager and the Couatl programs, reply YES to both. PAY ATTENTION TO THIS.

- When FSX loads, check if you have BOTH the "Addon Manager" and the "Couatl powered products" under the "Addons" menu.

[jtbetteridge]

I've done all that - no change I'm afraid