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Author Topic: couatl.exe crash **SOLVED**  (Read 15063 times)

72westy

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couatl.exe crash **SOLVED**
« on: June 09, 2016, 07:25:12 pm »
Running P3D 3.2.3.16769 CYVR and KLAX and latest stand alone manager.


Received the following:


Log Name:      Application
Source:        Application Error
Date:          6/9/2016 8:51:06 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      udidwht-PC
Description:
Faulting application name: couatl.exe, version: 3.1.0.3469, time stamp: 0x5755a469
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x7ebd0219
Faulting process id: 0x1498
Faulting application start time: 0x01d1c266bb9818c9
Faulting application path: D:\Prepar3D v3\fsdreamteam\couatl\couatl.exe
Faulting module path: unknown
Report Id: f97539e8-2e59-11e6-a46e-50e5495c0441
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-06-09T15:51:06.000000000Z" />
    <EventRecordID>107263</EventRecordID>
    <Channel>Application</Channel>
    <Computer>udidwht-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>couatl.exe</Data>
    <Data>3.1.0.3469</Data>
    <Data>5755a469</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>7ebd0219</Data>
    <Data>1498</Data>
    <Data>01d1c266bb9818c9</Data>
    <Data>D:\Prepar3D v3\fsdreamteam\couatl\couatl.exe</Data>
    <Data>unknown</Data>
    <Data>f97539e8-2e59-11e6-a46e-50e5495c0441</Data>
  </EventData>
</Event>



And also:
------------------------------------------------------------------

Log Name:      Application
Source:        Windows Error Reporting
Date:          6/9/2016 8:51:26 AM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      udidwht-PC
Description:
Fault bucket 835410823, type 25
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: couatl.exe
P2: 3.1.0.3469
P3: 5755a469
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: 7ebd0219
P9:
P10:

Attached files:
C:\Users\udidwht\AppData\Local\Temp\WER617D.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\udidwht\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_couatl.exe_1f4ff6cd8475ad905abfac4495d3ac5813c08a89_12a175f7

Analysis symbol:
Rechecking for solution: 0
Report Id: f97539e8-2e59-11e6-a46e-50e5495c0441
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-06-09T15:51:26.000000000Z" />
    <EventRecordID>107264</EventRecordID>
    <Channel>Application</Channel>
    <Computer>udidwht-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>835410823</Data>
    <Data>25</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>couatl.exe</Data>
    <Data>3.1.0.3469</Data>
    <Data>5755a469</Data>
    <Data>StackHash_0a9e</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>7ebd0219</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\udidwht\AppData\Local\Temp\WER617D.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\udidwht\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_couatl.exe_1f4ff6cd8475ad905abfac4495d3ac5813c08a89_12a175f7</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>f97539e8-2e59-11e6-a46e-50e5495c0441</Data>
    <Data>0</Data>
  </EventData>
</Event>
« Last Edit: June 16, 2016, 10:50:38 am by virtuali »
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virtuali

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Re: couatl.exe crash
« Reply #1 on: June 11, 2016, 04:15:51 pm »
We are checking this. Not ever being able to replicate it, of course, but we'll check it anyway...
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Corretto

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Re: couatl.exe crash
« Reply #2 on: June 12, 2016, 01:57:47 am »
I'm getting the same thing at all FSDT and FlightBeam airports.  In P3DV3.3.3.5 using the latest hotfix

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: couatl.exe
P2: 3.1.0.3469
P3: 5755a469
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: 7ebd0219
P9:
P10:
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Corretto

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Re: couatl.exe crash
« Reply #3 on: June 12, 2016, 02:12:51 am »
Further to this, the error is always in line 593:

couatl v3.1 (build 3469)
panic log started on Sun Jun 12 10:13:43 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\sceneryAddOnMulti.py", line 593, in onEnter
RuntimeError: attempt to use an invalid SimObject instance
{}
Using aircraft data from aircraft.cfg file

EDIT ------

Uninstalling and reinstalling GSX and the Addon manager seemed to fix the problem for FSDT airports.
Reinstalling all the FlightBeam airports fixed that problem too  8)
It appears I was missing a few files - somehow?????
« Last Edit: June 12, 2016, 09:19:07 am by Corretto »
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72westy

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Re: couatl.exe crash
« Reply #4 on: June 12, 2016, 04:43:07 am »
FYI...was not getting until I updated the stand alone manager to current version.
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virtuali

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Re: couatl.exe crash
« Reply #5 on: June 12, 2016, 10:11:09 am »
Quote from: 72westy on June 12, 2016, 04:43:07 am
FYI...was not getting until I updated the stand alone manager to current version.

That was is said on the Couatl release notes: this update required the full GSX installation.
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72westy

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Re: couatl.exe crash
« Reply #6 on: June 14, 2016, 11:15:25 am »
Ok will update to the newer GSX.


Update:

I received he following crash after updating GSX to the current version. This occurred during loading of sim P3D 3.2.3.16769

couatl v3.1 (build 3469)
panic log started on Tue Jun 14 02:11:35 2016

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\GSX\__init__.py", line 445, in onAppStart
  File "couatl\GSX\__init__.py", line 445, in <lambda>
AttributeError: 'GSX' object has no attribute 'airportFacilities'
{}
« Last Edit: June 15, 2016, 10:13:29 pm by 72westy »
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72westy

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Re: couatl.exe crash
« Reply #7 on: June 15, 2016, 11:56:43 pm »
Update:

Ran the installers again for both GSX and Stand alone manager. No crashes thus far. Will monitor. This is with P3D 3.2.3.16769 and FSX Acceleration.
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AFavors

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Re: couatl.exe crash
« Reply #8 on: June 16, 2016, 03:31:56 am »
Having the same problem. GSX was completely updated (per the recommendations) about 2 weeks ago, when I ran the FULL INSTALLER. Today I got a prompt from gsx (I'm assuming) asking if I wanted to do a live update. I did, and here we are. Nothing else has been added or changed within my sim. Just did a flight this morning with no complications. I have FSX sp2 on windows7. So P3D BETA is not the problem.
« Last Edit: June 16, 2016, 03:55:58 am by AFavors »
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virtuali

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Re: couatl.exe crash
« Reply #9 on: June 16, 2016, 10:50:29 am »
Good. I'll flag this thread as solved, for the time being.
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AFavors

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Re: couatl.exe crash **SOLVED**
« Reply #10 on: June 16, 2016, 02:53:58 pm »
Maybe I wrote that in a confusing manner. My flight yesterday morning was before the live update to gsx. I'm still having problems and now it seems gsx is making its own vehicles disappear from around the airplane (depending on camera angle). This is quite strange. I did however get the couatl crashes to stop after downloading the newest version of the standalone manager. I'll report back when I know more.
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virtuali

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Re: couatl.exe crash **SOLVED**
« Reply #11 on: June 17, 2016, 12:12:04 pm »
Quote from: AFavors on June 16, 2016, 02:53:58 pm
I'm still having problems and now it seems gsx is making its own vehicles disappear from around the airplane (depending on camera angle). This is quite strange.

Do the vehicles appear if you zoom in a bit ?

Note that, the sim will always do some automatic "culling" of objects, depending on camera angle, to save fps, if it has calculated the objects shouldn't be seen, this happens even with default objects, like the default jetways.
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fruitycocktail

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Re: couatl.exe crash **SOLVED**
« Reply #12 on: June 18, 2016, 05:50:14 pm »
I just got one...

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2016-06-18T15:42:33.591257100Z" />
  <EventRecordID>3594</EventRecordID>
  <Channel>Application</Channel>
  <Computer>DESKTOP-CDP6ROF</Computer>
  <Security />
  </System>
- <EventData>
  <Data>couatl.exe</Data>
  <Data>3.1.0.3487</Data>
  <Data>575eda1f</Data>
  <Data>ntdll.dll</Data>
  <Data>10.0.10586.306</Data>
  <Data>571afb7f</Data>
  <Data>c0000374</Data>
  <Data>000dc7c9</Data>
  <Data>1fbc</Data>
  <Data>01d1c96c30868555</Data>
  <Data>C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\fsdreamteam\couatl\couatl.exe</Data>
  <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
  <Data>574614df-91e1-4731-82b7-5c4302b81f4a</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
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virtuali

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Re: couatl.exe crash **SOLVED**
« Reply #13 on: June 18, 2016, 06:08:18 pm »
The only report I could find of a ntdll.dll crash, was this one:

http://www.fsdreamteam.com/forum/index.php/topic,11401.msg87861.html#msg87861

The user said it was fixed by changing the AffinityMask in the FSX.CFG. Usually ntdll.dll errors are related to out of memory, but they might also be related to multi-threading, hence they might be related to the AffinityMask setting.
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fruitycocktail

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Re: couatl.exe crash **SOLVED**
« Reply #14 on: June 18, 2016, 06:16:13 pm »
i have no affinty mask in my cfg.

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